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User_Unknown2535's avatar
User_Unknown2535
Seasoned Traveler
1 year ago
Solved

[Under Investigation] Sims 4 gallery issues on console

My gallery is not showcasing my builds. I am connected to the internet. I deleted the app and reinstalled it. I restarted my PS4. Its been like this  for like 3 days now. I can play the game without ...
the gallery
  • EA_Cade's avatar
    EA_Cade
    1 year ago

    Hey all, 

    This issue should no longer be occurring as we released a fix to the Gallery servers earlier today. 

    Can you confirm if you still run into this now?

EA_Cade's avatar
EA_Cade
Icon for The Sims Team rankThe Sims Team
1 year ago

Sul Sul!

Just wanted to let you all know we're investigating this one, and have been able to reproduce the issue internally. 

I'll post any updates I get in this thread. 

Thanks!

Karfunkel2's avatar
Karfunkel2
Seasoned Vanguard
1 year ago
@EA_Cade Hi
First : Sorry for my bad englisch.
I allready searched for my problem, but found nothing that fits... so i am writing here...
Now I started playing sims4 on xbox again and have no option shown to "klick on" so i can open the online-galerie ... No GALERIE sign on the startside nor during the live-playing.
My own galerie opens without a problem.
A half year ago this works with no proplems !! And i havn't change a thing... not the xbox, not the router, not the account... there were only the automatically updates for sims 4....
Can u help ?

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