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KeeUchihaUzumaki's avatar
KeeUchihaUzumaki
New Traveler
8 months ago
Solved

[Under Investigation] Sims 4 gallery issues on console

My gallery is not showcasing my builds. I am connected to the internet. I deleted the app and reinstalled it. I restarted my PS4. Its been like this  for like 3 days now. I can play the game without any issues and I can save my builds to the gallery but when I go back to view catalog nothing is there. 

the gallery
  • EA_Cade's avatar
    EA_Cade
    7 months ago

    Hey all, 

    This issue should no longer be occurring as we released a fix to the Gallery servers earlier today. 

    Can you confirm if you still run into this now?

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  • Camillablluuee's avatar
    Camillablluuee
    New Rookie
    5 months ago

    About 2 months ago I uploaded a household onto my gallery so I would be able to age up my infant sim in the game, but still have a infant version of her saved in case I ever wanted to play with her as an infant again. Today I went to check and not only can't I see anything I uploaded in the last month, I can only see what's been added since 2 weeks ago. When I go on my spotlight/catalog tab it does show some of my items, but when I open it or go into my profile, I can't find anything. Could anyone please help! I have already repaired/updated my game a couple times since discovering this issue, and I tried recovering my games to see if those items were still up from those dates, but nothing changed. ☹️

    I forgot to add - I searched for ghost files and searched my tray as well. I use a Mac to play.  

    Thank you in advance.

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