why isn't my new cc showing up is cas?

@Caiyah14 Are you playing on a PC or a Mac? If you've done the basics by making sure your CC files are unpacked/unzipped .package files that are placed directly in your Mods folder and that you have "Enable Custom Content and Mods" checked in your Game Options there are a couple of possibilities:

1) Did the the game create the Mods folder you are using or is it something you brought in manually? Sometimes players will copy a Mods folder from a different computer and the game will not properly recognize it.

2) Can you verify the game is using the Mods folder that you are placing the files in? Sometimes the game will decide to use a different user folder in a different location, i.e. like a cloud drive. Here's a link for determining which user folder your game is currently using:

https://sims4.crinrict.com/eng/2018/07/how-to-find-your-user-folder/

Here is another link to similar thread where we are working on a CC issue for another player, just to get an idea of some different troubleshooting steps:

https://answers.ea.com/t5/General-Discussion-Feedback/Custom-content-newley-downloaded-isn-t-showing-up-The-Sims-4/td-p/9271249

Good luck, I hope this helps :D

I'm just a regular Sims player, I do not work for EA.

Btw- I know adding new CC can be lots of fun and there are many amazing CC creators out there but I generally recommend only adding a few items of CC to your game at a time and testing each one to make sure it's working properly. For any CC file that does not look or function properly I immediately stop playing and exit without saving. Then I remove the broken CC and research or updated versions or just do without. Adding too many CC items at one time makes it harder to test things properly. If you go on a big CC spree just keep them in temp storage until you can add and test them properly.