A patch, a patch, a patch........I hope....

This is so unfortunate.

I don’t want to sound pessimistic, but I feel like on the basis of how easy it is for PC/Mac players to provide save files, they might solve it for PC players first. They’re getting the EP at midnight in their respective regions, so it’s probably imperative that the patch is fixed prior to the release of the Snowy Escape, if that makes sense.

It might be a case of console players getting the fix prior to 10amPST tomorrow, or potentially seeing a postponed release, and a lot of apologies.

It’s still early in the day, so I could very well be wrong— and I’d like to be considering how I’m dying to play my current save file. But the lack of communication is rather frustrating. I do empathize with what the QA team is going through, and it’s times like this where I miss SimGuruLegacy. They were such a rockstar when it came to speaking to the console community during past console releases and patches.

"catloverplayer;c-17722973" wrote:

"trophy;c-17721473" wrote:
4 crashes while either in live or build mode and the sound has cut out a couple of times. Very discouraging, I was so looking forward to this pack.

Nick says sound cutting out is one of the reasons the game is crashing. The emergency patch is expected next week.

At risk of sounding like Kim Kardashian when she lost her diamond earring in the ocean, I’m kinda miffed about this.

I mean they’re telling us that, by the company’s own admission, that console players have a somewhat inconvenient workaround that maybe/probably/potentially not work for us? On launch day for the brand new EP people already preordered, right before a weekend??

I mean, hopefully now maybe now that they narrowed down the trouble, they’ll pull a fast one and get the patch out before the day’s over, but really?!

There are people on YouTube doing deep dives, new builds and playing with the content with sound and with minimal glitching, while people can barely get into the save files they’ve already established. Like... can they share their good fortune with the class here?

Like, console players hardly get to take advantage of sales on all of these packs unless they’ve got saintly patience, and a large chunk of us are locked out. I wouldn’t be surprised if the vast majority have shelled out at least $100+ in content alone, and that’s a conservative estimate.

I’m lucky in that I didn’t preorder Snowy Escape yet, but I was very close to doing so.

“AteezinWonderland, there are people that are dying.”

I know, I know.

"PifflePrincess;c-17723092" wrote:
Has anyone on PS4 tried if the "turn the sound off" solution works?

In my country, the EP comes out past dinner time so I will buy it and play tomorrow. I will probably wait to start the real gameplay after we get the "fixing" patch (hoping it'll work) since I don't want to play with the sound turned off. But I could probably continue to prepare my new families and a couple of lots I'll need so I was wondering if the volume workaround works or not or if I have to delay also my gameplay preparations...

SimGuruNick said that it’s a mixed bag. I think that will probably be the case, especially since I feel like on PC/Mac you’re disabling audio all together, whereas on console, you’re just lowering in game volume. I think you’ll be fine as long as you save often.

@PifflePrincess I turned off all sound in my game and so far no crashes. We'll see if it continues.

It seems like the no sound workaround doesn't always work.

I just tried to play a bit after downloading the new pack but with not much luck.
First I turned down just the main volume in settings, leaving all the other volume switch as they were, and the game crashed after more or less 20 minutes.
Then I tried again, lowering to 0% all volume settings and, at first, it seemed to work since I went past the 20-30 minutes of play, but at more or less 1 hour it crashed again.
I'm not gonna strain my ps4 with continuous crashes so I'll just have to wait for the fix patch, hoping that it comes as soon as possible...

"PifflePrincess;c-17724179" wrote:
It seems like the no sound workaround doesn't always work.

I just tried to play a bit after downloading the new pack but with not much luck.
First I turned down just the main volume in settings, leaving all the other volume switch as they were, and the game crashed after more or less 20 minutes.
Then I tried again, lowering to 0% all volume settings and, at first, it seemed to work since I went past the 20-30 minutes of play, but at more or less 1 hour it crashed again.
I'm not gonna strain my ps4 with continuous crashes so I'll just have to wait for the fix patch, hoping that it comes as soon as possible...

According to the site, SimGuruNick and SimQARobo do not need saves from either platform. It appears as though they have everything they need to solve the bug.

I will be controversial, yet brave, and say that they’ll have a patch out late on Monday, or early Tuesday. People are very plumed off about this, so the higher ups are probably trying to get the fix out as soon as the team is able. This is the last thing anyone would want during a big release.

@Yamsisims I did noticed that and thought it was odd, but it's the link that was given by the devs. I would suggest trying the workarounds given.

On my PS4 pro I have turned off master volume and can play without crashing, but only building for now. Just do not feel like exploring the new features without sound. In my current save file it is winter and in the new world build mode was very laggy.

I have the 1.34 patch now. I have played a little. The computer use crashing at work is still there, but I have discovered something new. The crash is caused by clicking on the computer at work or on vacation before the gear appears on the cursor. I hovered over it for a few seconds and the gear showed up and then it worked fine. So this is just another variation of the computer use lag glitch. I have updated my bug report with this info on EA Answers.

Fear is going to break plenty of Mods.