Controls too difficult to play

I had a friend of mine buy Sims 4 on Xbox, she loved seeing the stuff I posted on Facebook and since she doesn't have a computer she bought it on console. She (and many others I've talked to) said that the controls are so hard to use for the console versions that she can't even really play it. She was pretty upset since she spent so much money on a game that she can't play. She mainly builds and said it was frustrating to try to build with the controller. She was wondering if there were plans to make the game more playable, a different set up for the differences between playing on a computer with a mouse and keyboard vs. with a console's controller.