(Deleted by user)

I had problems with Origin not recognizing my old account & my Sims 4 games last year. It cost me a total of $500.00 to get my games back as well as the new Strangerville at the time. I wish they would apologize to me & reimburse me. They should know both accounts were me because of my email.
It's very rude & wrong of them.
I miss the days where there used to be customer service & goodness.