do the gurus actually look at this forum?
Or is it just an echo chamber for us to complain to each other?
Forum Discussion
The problem as I see it, is that none of the avenues available have sufficed real, meaningful product support to their paying customers.
The currently available technologies are insufficient for offering real, in-depth support that gets the issues handled and addressed in any organized, efficient sort of way. There has been a serious lack of meaningful results, which means that there is a strong and serious need for them to improve the ways in which they go about offering product support and customer engagement.
What they're doing now is just not getting it done even close to the results we should be seeing. We need better product support that works.
The currently available technologies are insufficient for offering real, in-depth support that gets the issues handled and addressed in any organized, efficient sort of way. There has been a serious lack of meaningful results, which means that there is a strong and serious need for them to improve the ways in which they go about offering product support and customer engagement.
What they're doing now is just not getting it done even close to the results we should be seeing. We need better product support that works.
