do the gurus actually look at this forum?

Keep in mind their Twitter is also listed as as an official forum for EA and the Sims. So it is just as official as the individual forum - but it allows access for everybody the individual forums do not have to because of the language barrier. These official forum you have to read and write in a language for the countries they represent - but twitter makes every post possible to be read buy offering universal translation and goes around the world. These forum have blockages not found on twitter.

"Writin_Reg;c-16808777" wrote:
Keep in mind their Twitter is also listed as as an official forum for EA and the Sims. So it is just as official as the individual forum - but it allows access for everybody the individual forums do not have to because of the language barrier. These official forum you have to read and write in a language for the countries they represent - but twitter makes every post possible to be read buy offering universal translation and goes around the world. These forum have blockages not found on twitter.

you also have to know english to use twitter though?? Automatic translators suck. It sucks on twitter just as much as here.

"DreamaDove;d-950308" wrote:
Or is it just an echo chamber for us to complain to each other?

I think it depends on what it is. Like if you message them personally about something serious. They probably will NOT respond even by at least pointing you in the right direction. But if it's something less serious if the stars are aligned properly and you did the sacred Llama Dance correctly they might actually respond to you.

No offence to the gurus just pointing out that you all could be a bit more active and chat things up whether it's a post with 2 responses or one with thousands of responses. Don't just respond in a post just because someone broke the rules or a thread got out of hand.

I think the gurus are more or less here to act as forum mods so that we all play nicely and pr. If you want tips or having trouble with the game ask rosemow or one of the members who has been here a while for help instead of one of the gurus. Again no offence to the gurus

"drakharis;c-16808858" wrote:

"DreamaDove;d-950308" wrote:
Or is it just an echo chamber for us to complain to each other?

I think it depends on what it is. Like if you message them personally about something serious. They probably will NOT respond even by at least pointing you in the right direction. But if it's something less serious if the stars are aligned properly and you did the sacred Llama Dance correctly they might actually respond to you.

No offence to the gurus just pointing out that you all could be a bit more active and chat things up whether it's a post with 2 responses or one with thousands of responses. Don't just respond in a post just because someone broke the rules or a thread got out of hand.

I think the gurus are more or less here to act as forum mods so that we all play nicely and pr. If you want tips or having trouble with the game ask rosemow or one of the members who has been here a while for help instead of one of the gurus. Again no offence to the gurus

Actually we have official EA moderators. They are not Guru's. Guru's are listed in the title just as EA moderators are listed in their titles. I believe if a Guru does close something they have a reason to do it like confusing info or changed info that no longer matter. Generally the moderators take care of closing threads and possibly Kate who is the Community manager but who also does some Guru work as well- like she is the go between between us and the devs, among other things - she is also in the live streams etc..

I haven't seen where they respond because a thread is already getting out of hand @drakharis
What I've seen is they come in to clarify about some frustration and it seems to escalate more afterward. Then the thread closes or did. If it causes more problems why would they continue to try?
The forums are a bit better overall though now so maybe there is a chance of actual productive, and constructive interaction in the future.

"Hermitgirl;c-16808885" wrote:
I haven't seen where they respond because a thread is already getting out of hand @drakharis
What I've seen is they come in to clarify about some frustration and it seems to escalate more afterward. Then the thread closes or did. If it causes more problems why would they continue to try?
The forums are a bit better overall though now so maybe there is a chance of actual productive, and constructive interaction in the future.

Yep they do a good and fair job I think. I recall when the forum was insane in early Sims 4 days. They are following the rules tightly as they should.

"Cinebar;c-16808565" wrote:

"Cupid;c-16808034" wrote:

"MzPigglyPooh;c-16808030" wrote:

"stilljustme2;c-16807902" wrote:
Constructive criticisms they do respond -- for example when people were upset about the texture of the ball pit in Toddler Stuff.

General bellyaching, not so much.

What's to determine constructive criticism and "bellyaching"? Or better yet WHO determines that? Lol

It's easy to tell the difference. Feedback is constructive when it pinpoints a problem, explains why it's problematic, and suggests a solution. Preferably without insults thrown into the mix. Though, just because feedback might be constructive doesn't mean it'll always get a response.

Really? I saw a lot of so called bellyaching in those big threads about the ballpit. It wasn't exactly constructive, and neither are the threads about the new EP not having enough lots. We should never have to come up with the solution, they don't pay us enough for that. :D

You don't need to code or design the solution, but one would assume if someone takes issue with something they would at least be able to comment on what they would like changed. "I don't like this" isn't good feedback on its own. The problem that people had with the ballpits and DSV were more obvious: texture and lot quantity respectively. But when it comes to more complex issues like the emotion system, traits, etc, you tend to see a lot of "this isn't good" and not a lot of input on what should be done with it.

What? This isn't World Wide? Twitter isn't a forum- it's a bunch of little tweets.

They don't come here but to show now and again but rarely. And I would jump into a hornets nest if it were full of people who loved what I created and are only wanting to be heard/acknowledge/say Hi. :cookie:

Be afraid of little hornets?... I guess. :(

"Cupid;c-16808965" wrote:

"Cinebar;c-16808565" wrote:

"Cupid;c-16808034" wrote:

"MzPigglyPooh;c-16808030" wrote:

"stilljustme2;c-16807902" wrote:
Constructive criticisms they do respond -- for example when people were upset about the texture of the ball pit in Toddler Stuff.

General bellyaching, not so much.

What's to determine constructive criticism and "bellyaching"? Or better yet WHO determines that? Lol

It's easy to tell the difference. Feedback is constructive when it pinpoints a problem, explains why it's problematic, and suggests a solution. Preferably without insults thrown into the mix. Though, just because feedback might be constructive doesn't mean it'll always get a response.

Really? I saw a lot of so called bellyaching in those big threads about the ballpit. It wasn't exactly constructive, and neither are the threads about the new EP not having enough lots. We should never have to come up with the solution, they don't pay us enough for that. :D

You don't need to code or design the solution, but one would assume if someone takes issue with something they would at least be able to comment on what they would like changed. "I don't like this" isn't good feedback on its own. The problem that people had with the ballpits and DSV were more obvious: texture and lot quantity respectively. But when it comes to more complex issues like the emotion system, traits, etc, you tend to see a lot of "this isn't good" and not a lot of input on what should be done with it.

I disagree. I’ve seen numerous, very thorough, well phrased topics that went into detail how people would want to see emotions handled, or personalities, the auras, the traits, customizability (or rather the lack of it), you name it and people have pointed out their issues and also elaborated how they’d like to see it in a most constructive way that may feel like bellyaching when you don’t agree, but that doesn’t make it less profound and constructive. The ballpit? “We want it to look better, it looks very poor.” I mean, people were right about that and it was so obvious that not a lot more was needed for an argument, but I wouldn’t call that subject a feast of constructive criticism.

(can’t answer the OP’s question, I have no idea if they’re reading the forums)

While the Devs may not directly interact with us here on the forums, they do keep tabs on "hot topics" or items that we have discussions about. While Twitter may be the "official" whatever (sorry never using Twitter), as @Writin_Reg has said this format allows for more detailed discussions and ideas.