Not everyone wants to or can use CC. I am thinking about console players or players like me that don't use cc. The creator community should enhance our games if we choose to use what they create. They should not have to fix the game. I do use mods that enhance my game but not cc. The mods that I use get rid of annoyances and speed things up. Sometimes they fix my mess ups.
I don't think we need more skin tones at the moment but maybe better ones. Some of the darker skin tones do need an overhaul as well as the lighter ones. They need to improve what we have now and go from there for more diversity.
This is a life simulator and I feel that everyone should be able to create themselves in the game if they choose to do so. Some players feel excluded.
Also, about hair ... like skin, hair is not just one color. I don't know what to say about it. I have what they call salt-n-pepper hair with a red in the sun look. My hair lightens in the summer and in the sun it looks like I have red highlights. They can not put that into this game. Do I feel excluded? No! This is not meant invalidate the players that do feel excluded. They have a valid complaint that needs to be addressed publicly. Questions need to be answered for those that feel excluded.