I actually wish they would update the ‘Manage business’ menu to work the same as it does in Dine Out. I find it really confusing that I have to click on the cash register to control one, but just use the menu for the other. I also didn’t love actually controlling a store. My sims actions seemed to have very little effect on whether the shopper actually purchased something, and it instead seemed pretty random. I like Dine Out, with all it’s issues, because I can see the star rating change depending on changes I as a player choose to make.
That said, i just designed a retail shopping street and I love having them in my game just to add to the realism, I just wish they were a little bit more fun to actually play.