Forum Discussion

blossombombs's avatar
blossombombs
Rising Newcomer
16 hours ago

Help: Did I click a phishing link?

Probably.

I usually don't click any links, so not sure why I did this one. I didn't input any details and closed it immediately, then changed both my email and EA passwords.

What else should I do?

3 Replies

  • EA_mplsnow's avatar
    EA_mplsnow
    Icon for Community Manager rankCommunity Manager
    13 hours ago

    Hey blossombombs​ and forjacke​

    Great thinking in closing the page without inputting details! Just to be safe, there are a couple of things we can do:

    • Please try to go through as many of the steps on this page as you can to keep your EA account secure. If possible, do so on a different device from the one you used to access the linked page. 
    • Run a malware scan on the device you used. 
    • Keep an eye out for suspicious activity on your accounts, including other platforms you have an account with under the email address that received this email.

    Thanks!

  • blossombombs's avatar
    blossombombs
    Rising Newcomer
    15 hours ago

    Thanks for the info. I don't suppose they offered any insight into additional steps we could take?

    And same - just did it without thinking. So annoying.

  • I don't usually click on links either, but I clicked on this one without thinking. The page just kept loading. I contacted EA and they told me they didn't have any official information about it. I hope it doesn't cause any problems.