I dont have an alexa, i have gone down the google home route instead. I think maybe if the video had felt more like a normal maxis monthly, which had updates from each sims platform and what is being cooked up for the future, and then ended the stream with a focus on this fun new side project and if hey had revealed that it was also being released as an app for IOS and Android devices too, then i think it would maybe have been received slightly differently.
Im indifferent because it simply isnt relevant to me- just like i am indifferent to news on the sims mobile etc because i play the sims 4 on PC.
If you want to manage those expectations about the maxis monthly segments i think it would be wise to keep a more solid format each month with news updates from the 3 different platforms followed by a spotlight segment on something new for the sims empire/one of those platforms. That way people get what they are craving each time- an update on the platform that they use and then they can choose to stick around to hear about the spotlight item if it feels of interest to them. That might control some of the hype and the dissapointment and frustration they are experiencing in chat.
To be honest having watched about half of the video i turned off because it felt too strongly like a massive advert for alexa. I know it wasnt meant to be but thats honestly how it came across. I think maybe a little less focus on the idea as a whole and round ups for the platforms coming first (i currently have no idea if they mentionned the other platforms at all because i gave up watching in the end) would have lessened that feeling, and also mentionning from the outset that it is available as an app on other platforms so everyone can access the content would have really helped more people feel like it was relevant to them and just understanding that the idea was originally sparked around alexa and built in the devs own time as a fun project for everyone to play with, but was being demo'd on an alexa to show it to its full potential.