How do you think it will be before the gallery works again?

In game I can access the creators I am following and I also have no problem accessing the Gallery on the website. You may want to post for help on AHQ.

https://answers.ea.com/t5/The-Sims-4/ct-p/the-sims-4-en

I can get into the gallery, but if I want to download a house or sim the buttons are grayed out. Am I doing something wrong?

Hi @cherlyn4 and welcome :)
Are you logged in to the website when you try to download?

Hi Thank you for the welcome. I finally figured it out. Thank you for your help.

Since this topic is already going, I have a question:

The gallery connection keeps timing out and disconnecting while I'm playing. I am mainly interested in notifications of people I'm following, their creations and their favs.

Any way to stay connected or set the timeout to a higher time?

"Admiral8Q;c-18244810" wrote:

Since this topic is already going, I have a question:

The gallery connection keeps timing out and disconnecting while I'm playing. I am mainly interested in notifications of people I'm following, their creations and their favs.

Any way to stay connected or set the timeout to a higher time?

They made it this way intentionally so you stay connected only when you actually need to use it when they made basegame free because they expected a lot more players and didn't want to overload the servers.