Forum Discussion

Seasoned Ace

4 years ago

Industrial Loft Kit Should be Refundable

I have bought all the packs, from every Sims franchise ever, and have spent a ton at the Sims 3 store.

I'm ok with previously "exclusive to pack" content being put in the basegame. I think it's fine, especially for older packs. This is similar to have Sims Deluxe, and Sims Double Deluxe worked for previous versions of the game.

However, the window from Industrial Loft Kit is different. I bought the kit for the window. I did not receive the window in my kit. And now the window is going straight to basegame without ever being exclusive to the kit.

I am dissatisfied with my purchase, because without the window, I do not feel the pack is worth what I paid for it in Canadian dollars.

If you agree, please respond and maybe we convince them to give us refunds as an option.

feedback

11 Replies

JamesDeanSQ
Seasoned Ace
4 years ago
"KathMHughes;d-994948" wrote:
I'm ok with previously "exclusive to pack" content being put in the basegame. I think it's fine, especially for older packs. This is similar to have Sims Deluxe, and Sims Double Deluxe worked for previous versions of the game.

I do understand your frustration but I also don't think it makes total sense to be okay with previously exclusive to pack content being added to base game but not this window. If the window was included with the kit and you paid for it, it would be even more frustrating to then see it released to everyone for free at a later date.

Correct me if I'm wrong but the window with the kit came about because they used an image (not from the game) with the window and Simmers expected it to be in the kit. Which again, I agree they shouldn't have advertised with something that isn't included, but at the same time, the image wasn't taken directly from in game.

Either way, I think they should release the window just for those that have purchased Industrial Loft Kit and they should stop adding content from paid DLC to the base game for free.

Side Note: It's odd they'd take hairstyles from DLC and add it to base game for free for better representation then go and charge Simmers for two new kits that are literally about representation...