"alanmichael1;c-18244070" wrote:
"EA_Cade;c-18244035" wrote:
"alanmichael1;c-18243521" wrote:
I chatted with the Amazon customer service and showed them their own product page. Perhaps they come up with a code.
Not agaaaaiiin :(
Curious on this, did you get the game code delivered via email or was it provided on the Amazon site?
Both, I got it via email first and it's also visible in my Amazon game library.
I'm really sorry that I always complain after buying on Amazon, but as I said, the new EA App doesn't verify my German Visa card and I refuse to drive to town by car just to buy a wallet card in the 21st century.
For everyone interested in the issue, here is the official help thread:
https://answers.ea.com/t5/General-Discussion-Feedback/Growing-together-code-and-preorder-content-issues-sims-4/td-p/12390016
Gotcha, we had a user on AHQ who had 2 different codes supplied via email and Amazon Game Library, making sure that wasn't the case here as well.