"Onverser;c-17829687" wrote:
"MDianaSims;c-17829602" wrote:
The list they published is the list with bugs they expect to have fixed by the next patch (which, I think, will be in about 2 weeks). They're probably/hopefully working on the major bugs as well, but the ETA for those fixes is further away, or currently unknown.
To me, this laundry list only makes sense if they use it to communicate things they know they can tackle soon, so we know what to expect with the next patch. Why make a random list of bugs and say "Hey, we're working on these"?
I think the ones that take longer to fix are the most important ones to talk about in these laundry lists as they're the major bugs. People want to hear that the biggest issues that are affecting them are being listened to, the list is a bit redundant if they only talk about things that are minor annoyances rather than the big things that are game breaking and people want updates on. Even if it's gonna take a while to fix, it would make people feel a lot less like they're just screaming into the void and not getting an answer back.
Your point is valid, we do want to know that the big bugs will be fixed. And we want them fixed ASAP, but in spite of being prioritised, that may not always be possible. Hypothetically, if they're listed as "being worked on" for several consecutive months, will people still believe it?
They'd have to be more specific about how they're addressing it. That's something they may not even be allowed to disclose. And if the are allowed to do so, they run a risk of being inconsistent in what they say as the status if the bug fix may vary.
In saying "we'll fix these bugs this month" and delivering, they're being a lot clearer on what they're doing. And while players may be dissatisfied about this now, it'll net the devs less backlash in the end. Besides if they keep on fixing the things they say they'll fix, people will grow more confident that other bugs will appear on that list sooner or later as well.
I think the laundry list is also a way to set the right expectations within the community. Which doesn't avoid disappointment, but changes when it happens. That way, the backlash about the disappointing bug fixes won't overshadow the new feature they'll implement. We can complain about the lack of substantial bug fixes now, and rave about bunk beds when the patch hits.
In short, the laundry list is, to a certain extent, a marketing tool.
