The update erased years of work… I didn’t even know it would happen until after it did. I can’t afford a new laptop but I’ve spent countless hours contributing to the gallery and now I can’t even look at it. All my work is gone… I’m really disappointed in who ever made the call- because from the look of things anyone who couldn’t afford the transfer is dead to the company. All our time, trust, and emotional investment amounts to nothing after one update. While this post wasn't flattering I hope you'll let it stand. I feel betrayed by my favorite brand, I'm very upset, and I'd like to use this post to mourn the loss of years of creative expression.

No, legacy edition has a separate game folder, relocate your mods/save files from sims 4 game folder and add them to The Sims 4 Legacy Edition game folder, I was able to resume my progress after I did that.

"LordGalious;c-17310737" wrote:No, legacy edition has a separate game folder, relocate your mods/save files from sims 4 game folder and add them to The Sims 4 Legacy Edition game folder, I was able to resume my progress after I did that.They’re saying they’ve lost access to the online gallery and everything they posted to it. But, if you still have your tray files shouldn’t your things still be in your library because that’s not an online feature.

Oh carp I didn't see the gallery part in the message, RIP, sorry. D:

If you only have your stuff in the gallery and didn't back it up, you could ask a friend that still has access to the gallery to download everything and send you the files.As for all other issues, I've set up a thread here with a FAQ: https://answers.ea.com/t5/Technical-Issues-PC/PLEASE-POST-HERE-Questions-regarding-drop-of-32-bit-OS-Support/td-p/7681382/Feel free to ask any questions/posts problems you have with it.You can also download and install the legacy edition and play with that if you're on 64 bit. Just tried it and it works. You can set it to legacy in Origin. It does have all the downsides (no updates, no gallery, no DU) but you can play 32 bit that way still.

@MadameLee What operating system and video card are you using?

Legacy Update Was Heartless | EA Forums

MoonCrossWarrio
6 years ago
No, legacy edition has a separate game folder, relocate your mods/save files from sims 4 game folder and add them to The Sims 4 Legacy Edition game folder, I was able to resume my progress after I did that.
JanuaryGarnet08
New Spectator
6 years ago
"LordGalious;c-17310737" wrote:
No, legacy edition has a separate game folder, relocate your mods/save files from sims 4 game folder and add them to The Sims 4 Legacy Edition game folder, I was able to resume my progress after I did that.

They’re saying they’ve lost access to the online gallery and everything they posted to it. But, if you still have your tray files shouldn’t your things still be in your library because that’s not an online feature.
MoonCrossWarrio
6 years ago
Oh carp I didn't see the gallery part in the message, RIP, sorry. D:
crinrict
Hero+
6 years ago
If you only have your stuff in the gallery and didn't back it up, you could ask a friend that still has access to the gallery to download everything and send you the files.

As for all other issues, I've set up a thread here with a FAQ: https://answers.ea.com/t5/Technical-Issues-PC/PLEASE-POST-HERE-Questions-regarding-drop-of-32-bit-OS-Support/td-p/7681382/

Feel free to ask any questions/posts problems you have with it.

You can also download and install the legacy edition and play with that if you're on 64 bit. Just tried it and it works. You can set it to legacy in Origin. It does have all the downsides (no updates, no gallery, no DU) but you can play 32 bit that way still.
SimQARobo
6 years ago
@MadameLee

What operating system and video card are you using?
SimQARobo
6 years ago
@MadameLee

Thank you. Do you use mods/custom content? If so, does the issue still occur when mods and custom content are fully removed?
SheriSim
Seasoned Hotshot
6 years ago
@MadameLee Thank you so much! I did find that under settings for my Sims game ( in Origin) it already launches in 64 bit!
Madamelee
New Rookie
6 years ago
@SheriSim57 you're welecome!!
luthienrising
Hero+
6 years ago
@MadameLee All CC traits are broken unless updated today.
mcrudd
Seasoned Vanguard
6 years ago
@Mecholi . If you pm me your gallery name then I can delete my library and download your whole gallery for you. And load it on media to share or if you have facebook, I can sent you the files that way. ;)

@crinrict which folders will I have to share? Thanks in advance for your advice :)