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Simburian's avatar
Simburian
Seasoned Ace
5 years ago

Origin payment issues 25th Feb.

Saw this on my game screen when I opened Origin today. Origin also had a small update to itself.

"Origin is going through updates that may cause payment issues. Try making payments again in a few hours if issues occur."

6 Replies

  • EA_Leeloo's avatar
    EA_Leeloo
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    5 years ago
    Hey @Simburian! Unfortunately, we can't help with payment issues here on the forum. I suggest you reach out to EA Help so that someone can look into this for you. :)

  • @EA_Leeloo I was just warning others as there is nothing on here to help them out. Thank you.
  • texxx78's avatar
    texxx78
    Seasoned Ace
    5 years ago
    This message also showed in my origin account and i find that alarming cause i don't own any payment to anyone...
  • "telmarina;c-17815526" wrote:
    This message also showed in my origin account and i find that alarming cause i don't own any payment to anyone...


    It's just a warning banner that will appear on anyone's Origin screen until they resolve their issue; if you're not trying to make a payment or having trouble with a recurring charge, it doesn't apply to you.
  • texxx78's avatar
    texxx78
    Seasoned Ace
    5 years ago
    "Simpatsyann;c-17815542" wrote:
    "telmarina;c-17815526" wrote:
    This message also showed in my origin account and i find that alarming cause i don't own any payment to anyone...


    It's just a warning banner that will appear on anyone's Origin screen until they resolve their issue; if you're not trying to make a payment or having trouble with a recurring charge, it doesn't apply to you.


    Oh nice! Thanks for the information :) i saw that when i ended my play session today and got scared ?
  • "telmarina;c-17815673" wrote:
    "Simpatsyann;c-17815542" wrote:
    "telmarina;c-17815526" wrote:
    This message also showed in my origin account and i find that alarming cause i don't own any payment to anyone...


    It's just a warning banner that will appear on anyone's Origin screen until they resolve their issue; if you're not trying to make a payment or having trouble with a recurring charge, it doesn't apply to you.


    Oh nice! Thanks for the information :) i saw that when i ended my play session today and got scared ?


    No worries :) I think Origin is actually trying to be better about communicating when they have technical issues because they've been criticized for not doing it in the past.

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