Pet Adoption Doesn't Work

Guys, I’ve figured it out (at least for me) you have to bring the adoption agent inside, I don’t know why, then he will bring out a crate and show you the pet. Then you can select the pet and click adopt. (Cost 200) To get the agent in your house, unlock the front door, if it’s locked, talk to the agent, click on the agent, click more choices, click actions, click add to group. Then, click on the floor somewhere in your house and click go here together. The agent will then bring out the crate.