Request for Refund Under Brazilian Law and the Consumer Protection Code

Hey JaysTeixeira,

We are unable to make any changes to your account here on the forums, including providing a refund.

For this you can check our refund page here which should let you process most eligible refunds from your end directly. 

If the purchase you're looking to refund is not eligible there, you'll need to speak with support directly as we aren't able to make these types of changes via the forums.