7 years ago

Seasons CDkeys Issue

So, I tried pre ordering seasons today from CD keys since it has a good price. I even got a code for 5% off. However, when I pre ordered, the purchase went through, I was charged for it, but the pre order did not. I contacted their support, and they told me there was some technical error so they had to issue me a refund and gave me a code for an additional $9 off. I tried pre ordering again, but now I can't even do that as everytime I do I get the message "PayPal gateway has rejected request. Payment has already been made for this InvoiceID" I have tried everything from changing my Paypal settings, to changing browsers, trying to purchase on my phone. Nothing is working. My only form of Payment I can use is Paypal. Has anyone here ever encountered this? What can I do? I can't try other payment methods, as I don't have a credit card or skrill account. Paypal is the only option I have.

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26 Replies

dianed485
Seasoned Ace
7 years ago
Personally I buy Sims 4 cards which then add the money to your EA wallet, you just have to enter the code on the card.
xBrokenxSoulx96
7 years ago
I live in Canada, there are no Sims 4 Cards where I live. I'm getting a good deal through this site, $27 for Seasons. If I buy through Origin at regular price it will be $59. Just looking for help on this.
janyses
Seasoned Ace
7 years ago
Sorry, I've never seen this error with Cdkeys. Your best bet would be contacting PayPal and/or CDkeys support.
merelmunne
7 years ago
I would suggest contacting support again.
xBrokenxSoulx96
7 years ago
I did get a resolution, but I had to make a new account in order to purchase. I could not find out what to do to resolve the issue, cdkeys support had no idea what was going on that was causing it, so I decided to make a new account, and only then could I get the order to go through.
drake_mccarty
7 years ago
"Strawburry3;c-16514758" wrote:
:# Please be careful using CDKeys. I’ve never used it, and even though others have succuessfully, it would really suck to have the money you invested in your Origin account be ripped away. $27 is a great deal, but those deals probably add up to an impressive amount of cash. Not trying to sit on a high horse, but my heart drops imagining if that happened to me.

It’s separate from Origin. Once the product is released you are emailed the valid product code to redeem in origin for download.
Anna-Banna
Seasoned Veteran
7 years ago
I've used cd keys, 3 or 4 times for Sims 4 now and had no problem. I heard the problem was with a similar sounding site, cjs-cdkeys.

I pre-ordered cats and dogs. You should get an email straight away with a link in it that will take you to the download. But it'll just say something along the lines that the download will be available on the 22nd. (Or whatever day it is released.)

Hope you get it sorted. I intend on doing the same with seasons.
elliebreton
Legend
7 years ago
I've used the UK cdkeys a heap of times. That's where I'm getting Seasons from too! Bargain price of £19 instead of Origin's extortionate £35.
XxAirixX
Seasoned Ace
7 years ago
Is it legit/trust worthy? $27 for an expansion not even out yet sounds too good to be true. I never heard of them before. Some places you have to be careful about while others do have good service. ratings, etc...
elliebreton
Legend
7 years ago
"XxAirixX;c-16515259" wrote:
Is it legit/trust worthy? $27 for an expansion not even out yet sounds too good to be true. I never heard of them before. Some places you have to be careful about while others do have good service. ratings, etc...

Yes, they are legit and trustworthy. They've been around for a while now.