Forum Discussion
3 years ago
If you want you can try my method to restore the game, but please backup a copy of your Sims folder first, just in case.
In Sims 4 folder:
cache folder: Delete the whole folder.
cachestr folder: Delete the whole folder.
Mods folder: remove mods and CC and delete the Sims file called "resource.cfg". You should only have one of these in the folder at any time, or, delete the whole mods folder and resource file with it, if you don't have any mods / CC in it.
onlinethumbnailcache folder: delete the whole folder.
Save folder: delete anything you don't want anymore. These are your game saves, it's easier to delete from the game manager.
Below the folders are some files to delete:
avatarcache.package
localthumbcache.package
any last exception crash log file
In Origin:
Click on the the cog wheel and select repair, it will scan through your games and look for something to repair.
Open game back up again. You should now be back in a restored game with the following regenerated fresh and brand new: cache folder, cachestr folder, mods folder & resource.cfg file, onlinethumbnailcache folder, avatarcache.package file and localthumbcache.package file
In Sims 4 folder:
cache folder: Delete the whole folder.
cachestr folder: Delete the whole folder.
Mods folder: remove mods and CC and delete the Sims file called "resource.cfg". You should only have one of these in the folder at any time, or, delete the whole mods folder and resource file with it, if you don't have any mods / CC in it.
onlinethumbnailcache folder: delete the whole folder.
Save folder: delete anything you don't want anymore. These are your game saves, it's easier to delete from the game manager.
Below the folders are some files to delete:
avatarcache.package
localthumbcache.package
any last exception crash log file
In Origin:
Click on the the cog wheel and select repair, it will scan through your games and look for something to repair.
Open game back up again. You should now be back in a restored game with the following regenerated fresh and brand new: cache folder, cachestr folder, mods folder & resource.cfg file, onlinethumbnailcache folder, avatarcache.package file and localthumbcache.package file