You are probably correct and I apologize for any rudeness. I have been experiencing problems myself and have applied all fixes mentioned and (my opinion) it seems as if they are not addressing the problems. I like many, are beginning to get upwards of $1000 into this game only to not see the problems addressed. I WANT this game to work, or I would not keep purchasing packs. But EA doesn't seem to be addressing this. The least they could do it attempt to fix what is broken before expecting us to buy more broken content.
I do realize this is a player to player forum, and as such, we should be able to express our frustration about this issue to other players. And I absolutely feel the pain of the OP!