Why KWS

I got the same email to verify my kids accounts and there should be no reason what so ever to get  that info for child accounts. I can’t think of any reason or situation that you would need to verify the parent account, EA already has my card and billing address, I could see verifying for the kids but they would lose 90% because it would be almost impossible to do and there is no way I’m giving out my kids social to a flipping game company. This is an over reach for personal information that a potential third party wants and will eventually get hacked and leaked. This entire thing is super sus.

@NightHaunter13 @Sniffles909090 

What is Kids Web Services: https://parents.kidswebservices.com/

Make sure that the email you got really is from EA (look at the sender information) also check where the link points to by hovering over it and see what it says in the status bar. See image.

EA at e.ea.com doesn’t look right to me. 

@Sniffles909090 

The saves will not be lost as they are stored locally. You may have to use an adult account. The basegame are free so if that is all they have nothing will be lost.

I have been getting these emails for the last month or so as well and was concerned my child would lose all account access but was in no way putting this information online. I reached out tio EA support directly and they confirmed its a scam and not legitiimate. They would never send an email like that or ask for that type of information. I was advised to delete the emails and ignore. EA assured me the account would not be affected and this was just fraudulent email.