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AllexTurner's avatar
4 years ago

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Product: The Sims 4
Platform:PC
Which language are you playing the game in?English and Portuguese (I tried different languages, but issue still remain) 
How often does the bug occur? Every time (100%)
What is your current game version number? 1.90.358.1030
What expansions, game packs, and stuff packs do you have installed? Get to Work, Get Together, City Living, Cats & Dogs, Seasons, Get Famous, Island Living, Discover University, Eco Lifestyle, Outdoor Retreat, Spa Day, Dine Out, Vampires, Parenthood, Jungle Adventure, StrangerVille, Realm of Magic, Luxury Party Stuff, Perfect Patio Stuff, Cool Kitchen Stuff, Spooky Stuff, Movie Hangout Stuff, Romantic Garden Stuff, Kids Room Stuff, Backyard Stuff, Vintage Glamour Stuff, Bowling Night Stuff, Fitness Stuff, Toddler Stuff, Laundry Day Stuff, Moschino Stuff, Tiny Living Stuff, Paranormal Stuff
Steps: How can we find the bug ourselves? On Menu Worlds Screen / Using filters by gallery 
What happens when the bug occurs? The High School Years content don't appears in-game menu
What do you expect to see? I expect see The High School Years content in-game. All packs I dont have it yet are showing!
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. After last update 1.90.358.1030

Important note: I uninstall and reinstall Origin and game itself twice!

The last time when I reinstalled, only put base game. The problem still there! 

After New Patch, not solved yet!

7 Replies

  • @AllexTurner Have you tried repairing your game through Origin ? Sometimes that makes a difference from reinstalling.

    Also did you delete the localthumbcache file after removing your mods ?
  • @crinrict Hi! I did it repair from Origin . Always I deleted localthumbcache file before update my game! Also always, I remove my saves, mods and tray folder before each update! Unfortunately, still have this problem. Thanks so much for reply.
  • crinrict's avatar
    crinrict
    Hero+
    4 years ago
    @AllexTurner To be sure, you have the game through Origin and not Steam ?

    Also, does any of the other content show in the game if you go to CAS or build mode ?
  • @crinrict Yes! I bought all my Sims 4 content by origin. I don't use Steam app. All content I have it, it's showing in gallery, CAS normally (including the content I dont bought yet, by filters, except HSY).
  • crinrict's avatar
    crinrict
    Hero+
    4 years ago
    @AllexTurner So it's not just the maps missing but all HSY content ? Just to be sure I understand you right :D
  • @crinrict I repaired the game several times, also tried differents game languages. This issue still remain. I talked with few friends today. More players are having same problem (all HSY pack content, in-game don't show up, only by Origin app it's available).

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