All sim households disappeared
Since my game was updated, my Sims households have disappeared. I can't load any of them, and none are visible in my household. All my sims have disappeared.
edited title for visibility. -puzzlez...
Forum Discussion
I apologize for my English, I'm from the Czech Republic. After today's update and after loading any save it will destroy all characters. I'm playing without mod. I've searched everything I could find, for example. clear the EA App's cache:
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
and repair the game: open the App game library, click Sims 4, and select Manage > Repair.
If that doesn't help, please try playing in a clean user folder. Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.) Don't add anything to the new folder yet; just start a new save and see whether the sims appear. Still nothing
