Black Screen
I am on PC, checked last exceptions, updated all mods but when I get to the initial resume/new game screen, it is black and won't let me click
Forum Discussion
fii08xf52h8h Do you have CC in folders? If so, please try pulling the Mods folder out to see if the game launches. An all-black screen might be a version of this issue: Failed to launch error | EA Forums - 13264167
If that works, please try this set of steps. I don't know yet if it works for everybody, and I don't know yet if it stays working, but it has seen at least some good results so far if followed exactly:
- Rename the user folder - the one Mods is inside of. I do something like "THE SIMS 4 OLD FOLDER".
2. Start the game and exit to make a new user folder.
3. When copying mods/CC from the old Mods folder to the new Mods folder, don't copy/move folders. Make new Mods subfolders and copy only files.
If that works, it's an indication that it is the same issue. If so, please do let me know! Knowing more symptoms is very helpful info for other people and for the devs working to solve this.
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