@Jacqpinks Were you ever able to progress with the waiting for phone call action? I am stuck at the same. With the above mentioned stuff I realize it likely has to be SPECIFICALLY a friend, but like you, have made a few…some have even called with random pop up chats upon answering but none ever clear the “answer the phone call” item.
I feel that my game is glitched due to being caught with the sim the game is expecting to call actually suddenly died as a young adult and now is a ghost! Not sure, but that has been my thought. However maybe the action is just bugged? I can’t advance so far regardless.