Forum Discussion

3b28ef78a4e0f32's avatar
2 years ago
Solved

Bug? Glitch? Update has broke my game.

Game updated about an hour ago. Now all my saves and worlds are gone and if I try to play all of the lots have a triangle symbol saying sims can not live on .. blah blah blah. Error code from Sims Delivery pops up. A string of 0's ending in c8. 

  • @crinrict Update. Sorry I have been away from forums. Yes this was the issue for me. Microsoft defender blocking access to protected user profiles. Fix by going to start>settings>security>device protection.

7 Replies

  • @3b28ef78a4e0f324 My game is completely broken after the update too. EA Help not much help apart from saying they will do a bug report to the developers to notify them of this anomaly and they will (fingers crossed) come up with a solution update. Doesn't fill me with much hope.
  • Yeah I have been dealing with EA for years. They always reply with "we are looking into it" or "we are aware of the issue and our techs are working hard to fix it". Sometimes they actually do 😂

  • I am having a similar problem after the 1.100 patch and it is so frustrating. I have all the corrupted saved game and triangle icons but haven't seen any error code popped up yet. I tried removing the saves file and disabled mods but still cannot do anything. I tried creating a new game and it completely blocks me to play with an empry residential worlds choosing screen (see the attached image).


  • @crinrict wrote:
    @Edward5902Same questions to you as I asked above
    Yes, I renamed the sims 4 folder in documents/electronic arts and the problem still remained 😭😭😭 this is so frustrating
  • @crinrict Update. Sorry I have been away from forums. Yes this was the issue for me. Microsoft defender blocking access to protected user profiles. Fix by going to start>settings>security>device protection.

About The Sims 4 Mods & Custom Content

Find expert tips, troubleshooting help, tutorials for mods and custom content, and The Sims 4 patch files in our forum.15,833 PostsLatest Activity: 2 minutes ago