Forum Discussion

andreeauriasu's avatar
2 years ago

Bug

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? latest
What expansions, game packs, and stuff packs do you have installed? too many
Steps: How can we find the bug ourselves? click on anything, for example click on a dish to clean up, when you click nothing happens, and when you click I am not getting even the menu to select clean up.
What happens when the bug occurs? when I speed the game, after a few times of doing that I won't be able to click on anything, the menu for Sim tasks doesn't show up, but this doesn't happen always this way, it looks like there is backend job still running or something like that, it takes too much time.
What do you expect to see? when i click on anything to be able to click and select the task I want
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. the latest

1 Reply

  • Hi @andreeauriasu 

    Try the following

    • Close the game
    • Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
    • Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry
    • Start a new save game
    • Check if you still have the error
    • Report back with your results for further steps on how to get your stuff back.

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