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It sounds like something preventing the menu from fully loading.
Do you have any LastException files in Documents\Electronic Arts\The Sims 4 ?
Best is to delete the ones you have, then trigger the error and check if new ones are created.
If that is the case, please copy/paste the content here. You can open the file with any text editor.
Deleting the file won't fix your issue. Uploading the file is meant for troubleshooting.
Yeah I’ve deleted those files and it still is doing it. How do i force an exception?
- crinrict6 months agoHero+
You can't force them. Either the game generates files or it doesn't. Guess it doesn't in your case.
I know you said it happens on all your saves so usually looking at them doesn't help but it's worth a try at this point.
Please upload your usual save game to a file sharing site and DM me the link. Make sure to make it public.
I'm a bit busy the coming weeks but I'm trying to squeeze it in.
- niaelainebby16 months agoSeasoned Novice
ok what file sharing link should i use ? ive never done that before ?
- crinrict6 months agoHero+
You can upload to dropbox, google drive, onedrive, wetransfer to name a few.
- crinrict5 months agoHero+
have you had a chance to upload the save ? I hope I didn't miss a message.
- crinrict5 months agoHero+
niaelainebby1 Have you bee able to solve this ?
- niaelainebby15 months agoSeasoned Novice
Hey !crinrict no I didn’t upload it yet my bad I’ve been busy with work and no it’s still isn’t working :( can I upload it later today ? And tell me again how you’d like for me to upload it.
- crinrict5 months agoHero+
You can upload to either of these: dropbox, google drive (make sure the link is public), onedrive, wetransfer to name a few and then DM me the link.
- niaelainebby15 months agoSeasoned Novice
Ok ! I’ll do it today and dm it to you ! Thank you againcrinrict
- niaelainebby15 months agoSeasoned Novice
Did you get my message ?crinrict
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