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Julzmarie696's avatar
Julzmarie696
Newcomer
2 months ago

Can’t place any building from gallery or go into build mode

when i try placing a building down from the gallery onto a lot it goes through the normal house loading screen and than it shows the pop up that i attached. same situation when i attempt to go into build mode. non of my cc or mods are installed right now.

and after this pops up i can t save the game and basically and forced to exit without saving anything 

1 Reply

  • Hi Julzmarie696​ 

    Try the following

    - Close the game
    - Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
    - Repair the game
    - Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry. 
    - Start a new save game
    - Check if you still have the error
    - Report back with your results for further steps on how to get your stuff back. Please also post any new LastException files you find in your documents folder. You need to copy/paste the content.