Cant open sims 4

Question

I installed everything. But when i clicked play on the origin thing it says "The procedure entry point GetLogicalProcessorInformation could not be located in the dynamic Link library KERNEL32.dil." What does this mean. Also i tried opening it from the desktop icon but it keeps restarting my computer. Please Help!

auntielynds · Answer

Hi Nammy  :D Sorry, wrong forum.  Re-post this in the plain old forums.thesims.com/en_US/categories/the-sims-4-technical-discussions Good luck with your search for answers.

orangemittens1 · Answer

I think you might find help in this area :):http://forums.thesims.com/en_US/categories/the-sims-4-technical-discussions

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Cant open sims 4

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