Forum Discussion
rosemow
8 years agoHero
"Katy_Chan904;c-16335702" wrote:
> @luthienrising said:
> miky9789m wrote: »
>
> @rosemow I did it already cause I saw it in one of your comment in another forum and it didn't work cause it didn't generate the files again...
>
>
>
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> What drive do you have the program files and gameplay folder on? Are they on the same drive?
>
> These are the steps for pulling CC out and creating a new gameplay folder. Make sure you aren't skipping any:
>
> 1. Move Saves, Tray, Mods, Screenshots, and Custom Music folders and the Options.ini file to your desktop. Delete the Scratch subfolder (if you have one) and the Autosave files (all the Slot_00000001 files) from inside Saves.
> 2. Delete the whole The Sims 4 folder from your Documents > Electronic Arts folder.
> 3. Start the game, and exit the game. Now you have a fresh Documents > Electronic Arts > The Sims 4 folder.
> 4. Copy all the folders from your desktop -- but NOT Mods -- back and start the game again. You'll need to reset your Settings, but it might help having the file they're stored in regenerated.
Im having the same problem and I just did what you said a deleted my sims 4 folder and it didn't come up with a new sims 4 folder! now what?
Hello @Katy_Chan904
Do you use One Drive? If you do it could be causing the issues . Try seeing if there is a sims 4 folder in One Drive . The game may be using that sims 4 folder instead of the correct Documents -electronic arts -sims 4 folder .. One Drive can cause issues, It would be best to unsync One Drive and Sims 4.
https://support.office.com/en-US/article/Turn-off-or-uninstall-OneDrive-f32a17ce-3336-40fe-9c38-6efb09f944b0
If you don’t use One Drive, try using the search bar on your computer , and search to see if there may be another sims 4 folder on your computer that the game is using instead of the one directly in the Documents -electronic arts folder.
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