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Cyanna2206's avatar
Cyanna2206
Seasoned Newcomer
2 years ago

CC disappearing in CAS

this is an issue that keep cropping up when i download sims of the gallery and it also happens in occult forms, the CC will disappear from the columns but my sim will still be wearing it but i cant find it or select it. eye and hair swatches also disappear too. Not all my cc disappears just some. Does anyone have any clue what could cause this issue?

5 Replies

  • Hi @Cyanna2206 . The Gallery doesn't support CC, even if people somehow manage to make it look like it does through the images you see there. Is it Gallery Sims you're expecting CC on? Or are your own Sims being affected? And is CC you downloaded separately disappearing from the CAS menu?

    Also, do you have OneDrive syncing your Documents folder?

  • Cyanna2206's avatar
    Cyanna2206
    Seasoned Newcomer
    2 years ago

    Hi so it's my own sims being affected as well as other gallery sims and it will disappear if I download sims with CC and without.

    No my files aren't synced.

  • luthienrising's avatar
    luthienrising
    Hero+
    2 years ago

    @Cyanna2206 Okay, so Documents isn't inside a OneDrive folder? Double check that, please! (It can be a default setup that some people don't realize is running, and OneDrive loves messing with Sims files to try to "fix" what it thinks you want in folders, which could possibly cause some of what you're seeing.)

    If it's not in OneDrive, let's try a fresh folder to see if we can unglitch this:

    1. Exit Sims 4 then drag your whole Sims 4 folder from Document > Electronic Arts to your desktop. Launch Sims 4 and reset your Options. Now start New and make a test save. (We don't want to mess with your regular save till we need to.)
    2. Exit and copy some CC (but only CC, no mods for things like organizing it, not even More Columns) from the desktop Mods folder to the new one.
    3. Launch the game and see if it shows up. Then download a Gallery Sim and check again.
  • Cyanna2206's avatar
    Cyanna2206
    Seasoned Newcomer
    2 years ago

    this has fixed the issue with my human sims thank you but the issue is still with occult sims (i think that might be an issue with the actual game though)

  • luthienrising's avatar
    luthienrising
    Hero+
    2 years ago

    @Cyanna2206 So, for Occult Sims you're having issues with CC disappearing? Is this specifically for the Occult form of a Sim? Because that's an issue of the CC being coded to support that form. You can actually change that yourself in Sims 4 Studio.

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