[FIXED] "Failed to Launch"/black screen (NO words)/some CC missing

• On game loading, you stop at a "Failed to Launch" message
• OR you stop at a completely black screen (no words on it)
• OR you can sometimes load but some CC is missing

UPDATE: Patched March 23, 2026

If you still have a black main menu but with words, see Broken and Updated Mods and CC . If you still get the "Failed to Launch" message, please test without mods; there could be non-related causes.

 

 

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ORIGINAL MESSAGE

Please see this Bug Report and upvote it: Failed to launch error/Fully Black Screen when using CC | EA Forums - 13264167 

This is NOT caused by broken CC! It just acts like it is.

A fix is in the works from EA. SimsDirect says they are testing it over the weekend.

If you want a temporary fix, please try these instructions:

1. Rename your user folder where your Mods folder is located (Documents > Electronic Arts > The Sims 4). You can also drag it to your desktop.
2. Launch the game and exit to create a new user folder.
3. Copy your CC files over to the newly created Mods folder, but don't copy the folders. Instead, make new folders manually. Also, do not copy over the old Resource.cfg file.

Note that these instructions are not tested by EA but work for most users who follow them exactly.

If you get a black screen but with a partial main menu (words but no images), see Broken and Updated Mods and CC