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FluffeyEmo's avatar
FluffeyEmo
8 years ago
Solved

Error Code 123:9d5d0e8f:b1d3c02d

I recently bought and installed Sims 4 Seasons. I loaded up my game and it went in an endless loading loop. I tried again and it worked fine so I made a family and moved them in. Once again, it kept loading so I had to shut the game. Now every time I click on a household to play, it brings me to the world selection screen with "This game failed to load. Error Code". I've relaunched the game, repaired it in origin, and restarted my computer. I can now only play with my mods off. Is there a way to fix this so I can play with mods/cc and not have it load forever? Thanks

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  • kreatora's avatar
    kreatora
    Hero (Retired)
    6 years ago
    @MasketaMiska

    If you have any mods or CC:
    1. Move the mods folder to the desktop.
    2. Find and delete localthumbcache.package file in the game folder. Delete also all folders with the word "cache" in the name.
    3. Fix the game in Origin.
    Origin/Library - right-click on TS4 - option "Repair game"
    You have to wait until Origin will fix all packs, not only the base game.
    4. Turn on the game to create a new, empty mods folder and check if the game is working now properly without mods
    5. Check if there are new updated versions of the mods and CC you are using.
    Then copy from desktop your mods and CC and paste it in the new mods folder. First, paste script mods one by one every time checking if the game is OK.
    Do the same with CC but if you have a lot of this, try the 50/50 method. (Divide your CC into smaller batches for example 50 pieces in one subfolder and check these subfolders one by one)

    If you have no mods delete this file and folders also, and fix the game in Origin

    I don't work for EA
  • levxnter's avatar
    levxnter
    6 years ago

    I have the Sims 4 Legacy Edition and for a few months it was working fine but one day when i tried to press the play button to play one of my households it would not do anything. Then, I tried to move in a new house hold and it says error code 123:9d5d0e8f:1518ac76. I have tried reinstalling my game, repairing it, removing my mods folder and so on, but it still doesn't work. I was wondering on how i can fix it.

  • kreatora's avatar
    kreatora
    Hero (Retired)
    6 years ago
    @levxnter


    Go to Documents/ElectronicArts - inside will be The Sims4 _LE folder
    Step 1. Move The Sims4 folder to the desktop
    Step 2. Fix the game in Origin
    Origin/ My games library - right-click on TS4 - option "Repair game"
    You have to wait until Origin will fix all packs, not only the base game.
    Step 3. Turn on the game - a new game folder will be created and you will have two - one old on the desktop and one new
    Step 4. Check if you still have this problem in the newly created game folder. Start a new game with random sims and play by 5 minutes.
    If the problem disappeared
    Step 5. Delete in the new game folder following folders:
    "saves" and Tray.
    Step 6. Go to "The Sims 4" old folder and copy - your "saves " folder.
    Step. 7. Paste this folder in a newly created game folder.
    Step 8. Do the same with Tray folder and TrayDeleteItems file
    Step 9. Check if there are newly updated version mods you are using.
    Then copy and paste your mods and CC from the old mods folder to the new one. First copy the scripts mods every time checking if the game is working properly. If you have a lot of CC try 50/50 method ( divide your CC into smaller batches for example 50 pieces in one subfolder and check these subfolders one by one)
    Step. 10. Launch the game and check if this problem disappeared.
    The last step - delete The Sims4 folder from the desktop
    Your saves and library will be not changed or damaged

    I don't work for EA
  • MillieMunson's avatar
    MillieMunson
    6 years ago

    Hi, 

    whenever i try entering at lot i keep getting this error code

    123:9d5d0e8f:b311fa61

    I've tried re launching the game 

    Ive tried repairing the game through origin but nothing is working 

  • MillieMunson's avatar
    MillieMunson
    6 years ago

    Yeah, I’ve deleted my mods folder and everything seems to be working now,

  • KBush1015's avatar
    KBush1015
    3 years ago

    Hi,I recently downloaded go to work and I keep getting this error every time I try to go to one of my businesses or go to work with my sim.

  • jpkarlsen's avatar
    jpkarlsen
    Hero (Retired)
    3 years ago

    @KBush1015 

    Move your Mods folder to the Desktop and delete localthumbcache.package. Then test the game in a new save.
    If it works now check for updates to your Mods and CC. Add it back a little at a time while testing until you have found all that are broken.

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