I've been playing Sims for years, and I do have a lot of mods. Since the most recent patch, my sims have EXTREMELY limited social interaction options with anyone. This is universal for all sims- I've tried many households and dynamics. Images attached of what it roughly looks like- mostly gift giving is the only option and showing off one's pet. Object interactions are normal. I've removed my mods multiple times and my CC and nothing has changed. I repaired the game twice, deleted it and redownloaded it entirely, and have deleted my cache about five times, all to no avail. I'm not sure what to do, I really miss playing the game but it's basically not useable for actual gameplay besides building and CAS, which are also working normally! Is anyone else experiencing this? Does anyone know if maybe it is a mod I've overlooked somehow? I've been trying to fix this for a week. The menu looks normal at first as you can see, but when clicking on any type of interaction you only get these weird few things.

Try the following Close the game Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old Repair the game Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry. Be aware that your claimed event rewards will also be gone for the time being but you will get them back with your other things. Start a new save game Check if you still have the error Report back with your results for further steps on how to get your stuff back.

@crinrict My situation Is the exact same as them, I did your steps, and the interactions came back and they were normal. Can you please explain how I can get it back in my normal game.

HI @Temi12345667 You can now start to copy back things from Documents\Electronic Arts\The Sims 4_Old to the new Documents\Electronic Arts\The Sims 4 folder that was created.First only copy (I suggest to copy so you can go back in case anything goes wrong along the way) the content of the folder Saves (these are your save games). If you are prompted if want to overwrite a save, decide if you want to keep that testing save you just made or not. If not, just overwrite if, if you want to keep it, rename the save to a different number that isn't taken.Test just your save game with nothing else added back. If that works, you can start copying back the rest. If not, check back.You will need the following folders- Tray (your households and lots you have saved to library) - Usersettings(.ini) (your event rewards)- Custom Music (if you added any)- Screenshots (if you've taken any)- Videos (if you've taken any)- ConfigOverride (if you made any although I recommend redoing those)- Options(.ini) (although I recommend to just redo your settings in the game)Now test again. If that still works, you can put back your mods. Put them back in groups and make sure they are still compatible with the game.All other files are recreated and not needed.

@crinrict Hey,, thanks! ended up doing that and it seems that its a mod that's causing it because its only when I add my mod folder back in that issues happen. But I have done the sweeping process 4 times now, where I go through my mods to remove either the broken one or the one that hasn't been updated( and these are the ones that the better exception mod doesn't pick up on). But then the game goes back to normal for a while and then this issue arises again, with the interactions, so at this point I'm not sure if it's the mods or not.

@Temi12345667 One cause of this can be mods you're missing pieces of or that are otherwise wrongly installed. Check you complex mods for installation. Often it's best to delete them and redownload them.

Extremely Limited Social Interactions

19 Replies

luthienrising
Hero+
11 months ago
@bbyxmimi The most common non-mod cause of this is your actual game files needing some repair by EA. You can do this via the EA App with a Game Repair. If you use Steam instead, you can verify files through Steam. If you have a last exception file from when this happens, I'm happy to have a look.
bbyxmimi
11 months ago
@luthienrisingwould I have to repair with everything still in the folder. Because I have repaired by making a whole new game file and whenever I added my saves back into the game the problem happened again
luthienrising
Hero+
11 months ago
@bbyxmimi I'm not sure what you mean by making a new game file? Game Repair doesn't affect your user folder at all. It fixes your program installation.
bbyxmimi
11 months ago
@luthienrising I have repaired my game and still the same problem. Not sure what to do
luthienrising
Hero+
11 months ago
@bbyxmimi Now that you've done a repair for your EA files, do this: make a new "clean" folder and start a new save to test in, before moving anything at all back.
bbyxmimi
11 months ago
Hi so I have already done all that, when making the clean folder the social interactions worked but the minute I moved my save files (only my save files no mods no nothing) the issue happened again. Once my save files were in the game, I thought it could maybe be just that save but when creating a new save the issue was still there
luthienrising
Hero+
11 months ago
@bbyxmimi Try loading an earlier version of your saves, and doing a Save As. Also try with *only* that save in the folder. I can't, though, think of any mod I've seen that would cause this to happen when it's been removed. If a "save as" doesn't clear it and it happens on any previous save, I'm happy to see if your save does the same thing for me. Here's info on how to upload a file: https://answers.ea.com/t5/Bug-Reports/INFORMATION-How-to-Send-User-Files-to-The-Sims-4-Team/m-p/6065302#M38008
zeddira
10 months ago
Hi!
Exact same thing is happening to me! I’ve tried everything that the commenters said and I got to the conclusion that my save is broken. I’ve checked my mods one by one, none of them seemed to be the issue. Not only that, if I start a new game, I don’t have this issue and everything runs perfectly.I’ve tried moving them, because sometimes the lot will bug your save, but still the same. Maybe its just that its too big of a save and it’s bugging? It’s my 7th generation, been playing on the same file since 2022 and I really don’t want to discard it or start over… I’m a long time player (since 2017) and I’ve known how to overcome all bugs or broken saves until now…I really don’t know what to do and it really breaks my heart, I’m emotionally tied to this legacy!😭
luthienrising
Hero+
10 months ago
@zeddira Try this:

Drag your whole Sims 4 folder from Document > Electronic Arts to your desktop.

Launch Sims 4 so it creates a fresh user folder.

Exit and then copy your old save files from your old folder into the newly created one

Launch Sims 4 and see if this has solved your issue

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Extremely Limited Social Interactions

19 Replies

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