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MissVenusK's avatar
MissVenusK
Seasoned Novice
28 days ago

Game Crashing

Hi! My game's been crashing for a while and I've updated my game drivers and it's still crashing.  I have mods and last exception hasn't given me a reason why. I don't know if the DxDiag or Last Crash will help!


I can't post last crash on the post (maybe that's how it works around here!)

4 Replies

  • schnee539's avatar
    schnee539
    Rising Newcomer
    28 days ago

    Same here, seems to crash since the latest update. It happens randomly when saving, so 50% chance saving is working or breaking the game - that is super annoying.

    crashlog attached - https://pastebin.com/ceb0MAzx

  • MissVenusK​  Please test with no mods or custom content, as in, move the Mods folder to the desktop and delete localthumbcache.package.  The Sims 4 errors in your dxdiag are somewhat generic but are often related to bad mods or cc.  I'm not saying you have to delete this content, only that this is the first place to look.

    schnee539​  Your lastcrash, if that's what it was, isn't available anymore.  But that's fine because most of the info in a lastcrash is incomprehensible to anyone who doesn't work for EA.  I'd rather see a dxdiag, and even better, please test with your Mods folder removed if you use any mods or cc at all.  You don't need to save your progress.

  • MissVenusK's avatar
    MissVenusK
    Seasoned Novice
    26 days ago

    Hi! I think my crash problems are over! It seems Lot51 Suite Life (Hotels) mod was causing my problems. I need to continue to observe it because my game is slow and lagging (I have a gaming laptop and 32 RAM so that shouldn't be the problem) but I have a feeling that it might be due to Build and Buy CC that are High Poly! 

  • MissVenusK's avatar
    MissVenusK
    Seasoned Novice
    26 days ago

    I think mine was caused by the mod Lot51 Suite Life (hotels), which makes sense because it was a hotel lot that I had previously caused all the downloaded lots to disappear. I deleted one of  my hotel lots to fix it.

    If you use a PC or Mac and have that mod installed, that could possibly be the problem. But you're probably right with the crashing coming from the latest update!

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