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The_Mercuria's avatar
The_Mercuria
Seasoned Novice
4 months ago

Game doesn't realize I've logged in after update

I have the latest update - it's automatic before you can log into the game. After the update, I've logged in at least a dozen times. There's no other update, I haven't missed one because they're m...
  • puzzlezaddict's avatar
    puzzlezaddict
    4 months ago

    The_Mercuria  Try deleting GameVersion.txt in Documents > Electronic Arts > The Sims 4.  And if OneDrive is running on this computer (whether you use it or not), try pausing syncing, which you can do by right-clicking the cloud icon in the lower-right corner of the screen.

    Other than that, it's really always about an antivirus blocking changes to the user folder.  I realize you've set exceptions, but this is cause in the overwhelming majority of cases.

puzzlezaddict's avatar
puzzlezaddict
Hero+

The_Mercuria  Try deleting GameVersion.txt in Documents > Electronic Arts > The Sims 4.  And if OneDrive is running on this computer (whether you use it or not), try pausing syncing, which you can do by right-clicking the cloud icon in the lower-right corner of the screen.

Other than that, it's really always about an antivirus blocking changes to the user folder.  I realize you've set exceptions, but this is cause in the overwhelming majority of cases.

GalacticGal's avatar
GalacticGal
Seasoned Ace
4 months ago

Are you certain this isn't a matter of clearing the cache from the App? It's worth a try since all else has failed.

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