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raeshiii's avatar
raeshiii
Newcomer
7 hours ago

game still crashes :(

hi all! i came here looking for help with my game. i saw the update from the 23rd i believe and was hoping my game would load. unfortunately it does not, i still receive a white box error message saying my game won’t load. this probably only happens when i have mods and CC in my Mods folder. I’ve tried launching offline, and just attempting the start bottom repeatedly but still nothing. 

if anyone has any ideas as to how to fix this that would be great! i haven’t played in a week and im kinda sad. 

3 Replies

  • raeshiii​ You note that it probably happens only with mods/CC. You'll need to find out if that's actually the case. Any game update can leave some mods/CC no longer game-compatible, and the hotfix patches were not going to ever fix that issue -- those are not EA-side bugs. 

    1. Rename the Mods folder (optionally: also drag it to your desktop)
    2. Delete the file called localthumbcache
    3. If you use Reshade or Gshade, reinstall it
    4. Now try again

    If that works, it's time to see the resources pinned in this Forum.

  • hey same thing happened to me and i use a lot of cc. i happened to have an organized mod folder so i understand if this will sound like too much work. if your mods and cc are unorganized i can give you a simple explanation on that too. BUT i just took out all my mods, and redownloaded them and deleted the old files (unfortunately mods like mcc and ui cheats have been broken for abt three updates now so just keep those out for now) . then i went through my cc and really cleaned that up. only keeping cc i regularly use from active creators. (some cc can be superrr old and unfortunately just a lost cause ;-;). i still personally had a bit of an issue with some of my snootysims BBcc but other than that my game finally loaded and worked and all my cc is working fine. has it bugs occasionally but in true simmer fashion. save. regularly. and yea you should be fine

  • t1phs0m's avatar
    t1phs0m
    Newcomer
    6 hours ago

    oh yea and if its still bugging (which im not sure if mine was of just was cc) i did unistall and reinstall my game before putting all my cc and mods back in. DO BE SURE TO REMOVE MODS AND CC BEFORE UNISTALLING AND REINSTALLING. just put em in a temp folder and then MAKE SURE TO REALLOW MODS AND CC IN GAME  B E F O R E  putting them back in. you gotta close and reopen anyway so it save times and helps keep it from freaking out cus the game is full of bugs

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