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ValTheWolf's avatar
3 years ago
Solved

game still wont work

Game wont load my households at all. my original game had glitched and made them disappear, i panicked and went to an old old save file and accidently deleted the game i had. those save files wouldnt work. contacted support, had to make a completely new game and it still wont work. i've reinstalled sims 4 and i dont know what else to do. i want to cry. please please help me

6 Replies

  • JonaO703's avatar
    JonaO703
    Hero
    3 years ago

    @Atlanta1912   Hello!  Sorry to see that you're having trouble.  You might want to test your mods instead of waiting for an answer.  It's quite possible that you have a different mod causing the issue.  If you decide you want to test, try following the steps in the spoiler.  Whatever the case, I do hope you're able to find and fix the problem.

    Spoiler

    1. Create a new game for testing so that your current save is left unchanged until you've identified the problem mods/CC.

    2. Create a couple folders on your desktop; perhaps one labeled "Tested Safe Mods-CC" and another labeled "Mods-CC Needs Testing". This will keep tested mods separated.

    3. Exit the game and divide your mods/CC in half; put one half in the Needs Testing folder and put/keep the other half into the Documents / Electronic Arts / The Sims 4 / Mods folder.

    4. Delete the localthumbcache.package file, located in the Documents / Electronic Arts / The Sims 4 folder before opening the game with the half you're testing,

    5. If the game works with that half, exit the game, move that half to the Safe Mods-CC folder and move the remaining "Needs Testing" mods back to the Mods folder to test (Again, delete that cache file before opening the game.)

    6. Once you know which half is causing the issue, divide those in half, keeping one half in the "Needs Testing" folder and one half in your Mods folder, and test again (delete the cache file each time after moving mods/CC and before opening the game).

    7. Repeat this process until you find the culprit(s).

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