HELP ME! My stuff is gorne!
I dont know if i am the rait palace but now i try... First off i have tryed to get help on Email for a week now but you keep transfering me to other peaple who lie and say they have red my case and ...
Forum Discussion
The files don't save in the cloud, they always save local. So if you've changed computers you would have to manually copy your save files over to continue playing with them.
Hello Omg thanks you just awnseret my qastion ALOT of EAworkers failed to do :D I am sad about that cuz i did not know that when i resat my PC :/ But how did i get that houshold from my friends PC to mine whitout doing anything besids logging in? :D I ford it was all saved on the Sims4 gallaricloud thingy :/
@BlackyWolf2402 Your files actually can be saved to the cloud and some users have mentioned that when they synched their OneDrive, files were automatically being saved there. However, @Coley666 is right that you would then have to manually move them back onto your PC in order to play the game. There is a process for changing the path so that the game plays from a different save location but it's rather complicated and I'm guessing you would've remembered doing that. Do you have OneDrive enabled for backing up files? If so, have you checked for your game files there? Also, if you saved a household to the gallery from your friend's computer, then you should be able to download it from the gallery. That is a different process from the gameplay saves you do in game.
When you noticed the files were gone, did you mean that there were no saves to load when you opened the game? Was there any kind of update or did you make any changes to your PC? First, let's just double check your setup. Open up a file explorer and go to ...This PC > Documents > Electronic Arts > The Sims 4. It should look like something like this.
If you can see The Sims 4 folder, double click on the saves folder. Do you see anything in there?
Ello EA "Suport" told me to look there too but it is epty besidees one mod...I dont really know why that is in there but it works so yeh :D If the houshold was on the gallari i am pretty shur it is grn now cuz i canot find it :/
I had to remake my pc it was old and filled whit crap so i made it as new and did not know i had to save all my housholds as i saw i cud just logind that time whit my friends pc :D I also dont have anything on my Onedrive but that is probely because i wasent looged ind (I was on Windows7 and now have 10) I dident know how to make onedrive work but on 10 it almost forses you to do it so it was pretty easy :D :D :D
Also i am varry sorry for my ultra bad spelling i hope you can read my wulapyk :D :D :D@BlackyWolf2402 Please don't worry about your spelling. I can read and understand you just fine. Although, I don't know what wulapyk is. :-)
Okay. Unfortunately, if you reformatted your computer or did a factory reset without saving your files, then those files are likely gone forever. It does seem odd that you're seeing a mod in your Sims 4 mods folder if you didn't add that after the reset. The only thing I can suggest is to maybe look in your recycle bin to see if anything got sent there during the reset process but I think that's unlikely.
Regarding the gallery, anything you save there should stay until you remove it. So I'm not sure why you're not seeing that household now. Is your UserID the same on the gallery? I tried searching by BackyWolf2402 and did not find any items on the gallery. Do you have a different ID that you used to log in and save that household?
