Forum Discussion

Nwchu's avatar
4 years ago
Solved

holiday box shifted to left/not showing

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Often (50% - 99%)
What is your current game version number? 1.79.93.1030
What expansions, game packs, and stuff packs do you have installed? All packs, all kits except : modern menswear,blooming rooms kit,incheon arrivals kit,fashion street kit,industrial loft kit
Steps: How can we find the bug ourselves? plan a holiday/get a day with holiday
What happens when the bug occurs? the holiday notification showed up, but when it starts the holiday box was shifted to the left/not showing
What do you expect to see? holiday box showing
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

it was supposed to be lottery day, but the holiday box seems to be shifted to left/not showing. it happens to all of the holidays in my game, i tried removing mods but it still won't show up.

  • HI @Nwchu 

    are you playing a scenario ? If not, try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

    You won't loose anything. Just make sure to not delete any files  and make a backup.

    After renaming, repair your game by right clicking on the game in Origin.

    Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

    • Options.ini (or just re-set all your settings manually)
    • Tray Folder
    • Screenshots/Videos/Custom music
    • Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
    • Custom content like clothing, hair, skins, make up ....
    • ConfigOverride, if you have your own configuration files.
    • Mods (one by one, making sure they all still work)

    The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

3 Replies

  • HI @Nwchu 

    are you playing a scenario ? If not, try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

    You won't loose anything. Just make sure to not delete any files  and make a backup.

    After renaming, repair your game by right clicking on the game in Origin.

    Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

    • Options.ini (or just re-set all your settings manually)
    • Tray Folder
    • Screenshots/Videos/Custom music
    • Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
    • Custom content like clothing, hair, skins, make up ....
    • ConfigOverride, if you have your own configuration files.
    • Mods (one by one, making sure they all still work)

    The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

  • Nwchu's avatar
    Nwchu
    4 years ago
    @crinrict what should i do? i just finished resetting my user files and tests it out and it worked, but once i added my mods and cc back it dissapeared again. i've checked out everything and seem can't find the problem.
  • Hi!

    I've been having the same problem when a holiday/event is active the top left box where the information (about goals and things like that) won't appear. 

    Please help it is really annoying!

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