Household Gameplay Stuck on Load
Hi everyone, I cant load household gameplay for love nor money. I can build on lots and CAS works like a dream but I can’t play with them. Any tips? Thanks!
@xsimderellax Please move your entire Sims 4 folder out of Documents\Electronic Arts and onto your desktop. When you launch the game, a clean folder will spawn with no content. Don't add anything to it yet; just see whether you can start a new save and play in live mode for a bit.
If you can, then start transferring your saves and other content from the old Sims 4 folder to the new one and see whether the game still works. If it starts crashing or freezing again, you'll know that one of the files you moved over is the issue, and you'll need to split and retest the last batch until you find out which one.
If you can't access live mode in a new save ain a clean folder, with no other content added, please run a dxdiag and attach it to a post.
https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/
@Reuben-NSW-Aust EA lists minimum and recommended requirements for its games, including Sims 4, for a reason. It's the players' job to compare those reqs with their current or prospective computers, or to ask for help in doing so.
Having said that, even some laptops under the minimum requirements run Sims 4 just fine, albeit on lower settings. I don't actually see that many reports of people who can't play at all, and most of those have computers that are far below the reqs or over a decade old, or both.
I don't know what components your laptop has or what exact issue you're seeing, but I'd guess that this has less to do with hardware than with either your user data or the way your system is set up. If you'd like to troubleshoot further, please try the recommendations above, and if they don't help, post a dxdiag as well.
