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roamiblu's avatar
3 years ago

How do I get my missing households back?

Hello Sims People,

I'm posting this as a new topic but it's not.  I'm just not tech-savvy enough to know what is a "mod" and don't want to make a mistake and completely delete something in my Sims game.  Well, up until recently I had all of my households but now the system says they can't find the items.  I do continuously save my game when playing so I don't know how any of my households would be missing.  I can see the households in my view catalog and it says it's saved but they show missing in my gallery. 

I've attached some screenshots that show you can see some of my households in my catalog but you can't see them in my gallery.  I only have 4 households out of 21.

How do I get my households back?  Could someone help me, please?😢

10 Replies

  • Hello!  

    I had posted this before but no answer.  So I'll post it again. Put simply, my households and lots are "gone".  Meaning, I have them in my gallery but I can't place them in the "world".  I've saved all of my households and lots however, not all of them are there.  Could someone help me out with this problem, please?  

    Attached are screenshots I took.  I hope someone can help with this.  I want my Sims back.  😢

    Thanks in advance

  • I have Windows Defender and Norton Safe Web runs in the background.  Other than that, this is it.

  • Sorry for the extremely late response.  I think it's just the regular Microsoft Defender that comes with the software.  

  • The Ransomware doesn't seem to be blocking my game app.

  • When I scanned my laptop it deleted my files for my Sims 4.  It thought they were viruses.  How do I prevent this from happening next time I do a scan?

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