Hey everyone!I've been playing with my family of Sims for 6 generations, also have a bunch of mods. For a couple of weeks now I haven't been able to access manage worlds from that specific household or let them travel to other neighbourhoods. I simply get stuck on the load screen.I've tried:loading the game without modsstarting a new game (managing worlds works there)resetting the game as indicated here https://answers.ea.com/t5/PC/READ-FIRST-Troubleshooting-your-Game/m-p/3621199Whenever I add my saves back in after checking everything works after resetting, the same problem as before occurs. Please help! ☹️lastException: <?xml version="1.0" ?><root><report><version>2</version><sessionid>33f2a8dc9cdd35186758b2d2</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2024-12-10 22:31:07</createtime><buildsignature>Local.Unknown.Unknown.1.111.102.1030-1.200.000.643.Release</buildsignature><categoryid>cpp_message.py:167</categoryid><desyncid>33f2a8dc9cdd35186758b2d2</desyncid><systemconfig/><screenshot/><desyncdata>[manus] unique_object_service failed to handle on_all_households_and_sim_infos_loaded due to exception (IndexError: list assignment index (0) out of range)&#13;&#10;Traceback (most recent call last):&#13;&#10;&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 130, in wrapped&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 126, in finally_wrap&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 383, in c_api_client_connect&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 609, in do_zone_spin_up&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1682, in update&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 290, in on_enter&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\game_services.py", line 38, in on_all_households_and_sim_infos_loaded&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 454, in on_all_households_and_sim_infos_loaded&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\unique_object\unique_object_service.py", line 31, in on_all_households_and_sim_infos_loaded&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\unique_object\unique_object_service.py", line 71, in _enforce_uniqueness_on_household_inventory_objects&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\unique_object\unique_object_component.py", line 82, in enforce_uniqueness&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\unique_object\unique_object_component.py", line 71, in _get_stored_sim_info&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\objects\components\stored_sim_info_component.py", line 378, in get_stored_sim_id_from_object_data&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\google\protobuf\internal\cpp_message.py", line 167, in __getitem__&#13;&#10;IndexError: list assignment index (0) out of rangertim=0&#13;&#10;Client Session Time: 18.43&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 13,356,0,5869&#13; &#10;Modded: False&#13; &#10;SystemInfo: Windows 11 10.0.22631 GPU: NVIDIA GeForce RTX 3060 32.0.15.6094, GUID: C507A05F-450E-11ED-9EEB-DF544D6F13A1&#13; &#10;</desyncdata></report></root>lastUIException:<?xml version="1.0" ?><root><report><version>2</version><sessionid>33f2a8dc9cdd35186758b2d2</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2024-12-10 21:37:41</createtime><buildsignature>Local.Unknown.Unknown.1.111.102.1030-1.200.000.643.Release</buildsignature><categoryid>(AS)widgets.GameEntry.Neighborhood.controls::NeighborhoodMap</categoryid><desyncid>33f2a8dc9cdd35186758b2d2</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference.&#13;&#10; at widgets.GameEntry.Neighborhood.controls::NeighborhoodMap/HighlightLotsEdit()&#13;&#10; at widgets.GameEntry.Neighborhood.controls::NeighborhoodMap/SetNeighborhoodMode()&#13;&#10; at olympus.core.widget::WidgetBase/Show()&#13;&#10; at olympus.io::CommunicationObject/DispatchToWidget()&#13;&#10; at olympus.io::CommunicationManager/DispatchStoredOnDemandMessages()&#13;&#10; at olympus.core::LayoutManager/OnDemandWidgetLoadComplete()&#13;&#10;rtim=45376&#13;&#10;Client Session Time: 18.43&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 13,356,0,5869&#13; &#10;Modded: False&#13; &#10;SystemInfo: Windows 11 10.0.22631 GPU: NVIDIA GeForce RTX 3060 32.0.15.6094, GUID: C507A05F-450E-11ED-9EEB-DF544D6F13A1&#13; &#10;</desyncdata></report></root>

@Sunnie_0208 If you have Growing Together and use CC, try adding Lumpinou's Milestone Fixes mods. If you're on Windows, try switching to DX9. If that works, run a batch fix for DX11 in Sims 4 Studio. If neither of these applies, please try moving the Sims to another lot and let me know if that helps.

@luthienrising Hiya and thank you for your reply!I've tried the Milestone Fixes mods - no changeDX9 didn't make a differenceMoving the Sims to a different lot doesn't work bc I get the same infinite load screen when I try to move them.I cannot access the manage worlds screen in any way, shape or form.I do have all the gameplay and expansion packs and play with cc and mods - but I've tried the 50/50 method as well as loading with an empty Mods folder and it didn't make a difference.I think the first time I got stuck on the lot was after a bunch of updates when I resumed playing at the end of October.

@Sunnie_0208 You can't access Manage Worlds - the set of maps? Or is it a different page you can't access? Try this, please: Drag your whole Sims 4 folder from Document > Electronic Arts to your desktop. Run a Game Repair Launch Sims 4 and reset your Options. Start with New to confirm that in a new game, you can access the pages you can't now. If that works, start putting old content back: Exit and copy files out of your old Saves folder into the new Saves folder. Important: Don't just copy the old folder! You want to use the newly created folders. Launch Sims 4 and use Load to select your regular save to test. Let me know if this is working. If not, please upload a file of any last exception you receive.

@luthienrising I can't access Manage Worlds. I can't access the map of the neighbourhood my lot is in, nothing.I've followed all your steps. Still no change, I'm afraid. - It all works until I put my saves back into the new saves folder. When I then load my old save/game it's all back to the same problem.I'm unable to attach the last exception file, but I can add the text (this is now WITH mods and cc but like I said, removing mods/cc didn't make a difference):<?xml version="1.0" ?><root><report><version>2</version><sessionid>ddf716e01ad75fcd675a0cf4</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2024-12-11 23:07:02</createtime><buildsignature>Local.Unknown.Unknown.1.111.102.1030-1.200.000.643.Release</buildsignature><categoryid>ww_aep_livecam_strip_vip.py:11</categoryid><desyncid>ddf716e01ad75fcd675a0cf4</desyncid><systemconfig/><screenshot/><desyncdata> Failure: 'ww_aep_livecam_strip_vip' (ww_aep_livecam_strip_vip) &#13;&#10; No module named '.nudity.features.underwear.outfit' (ModuleNotFoundError: No module named '.nudity.features.underwear.outfit')&#13;&#10;Traceback (most recent call last):&#13;&#10;&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\utils.py", line 120, in import_modules_by_path&#13;&#10; File "&lt;frozen importlib._bootstrap&gt;", line 983, in _find_and_load&#13;&#10; File "&lt;frozen importlib._bootstrap&gt;", line 967, in _find_and_load_unlocked&#13;&#10; File "&lt;frozen importlib._bootstrap&gt;", line 668, in _load_unlocked&#13;&#10; File "&lt;frozen importlib._bootstrap&gt;", line 638, in _load_backward_compatible&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\custom_import.py", line 196, in load_module&#13;&#10; File "C:\Users\Ксения\AppData\Local\Programs\Python\Python37\ww_aep_livecam_strip_vip.py", line 11, in &lt;module&gt;&#13;&#10;ModuleNotFoundError: No module named '.nudity.features.underwear.outfit'rtim=0&#13;&#10;ClientInfo isn't here</desyncdata></report><report><version>2</version><sessionid>ddf716e01ad75fcd675a0cf4</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2024-12-11 23:07:02</createtime><buildsignature>Local.Unknown.Unknown.1.111.102.1030-1.200.000.643.Release</buildsignature><categoryid>ww_aep_livecam_strip.py:11</categoryid><desyncid>ddf716e01ad75fcd675a0cf4</desyncid><systemconfig/><screenshot/><desyncdata> Failure: 'ww_aep_livecam_strip' (ww_aep_livecam_strip) &#13;&#10; No module named '.nudity.features.underwear.outfit' (ModuleNotFoundError: No module named '.nudity.features.underwear.outfit')&#13;&#10;Traceback (most recent call last):&#13;&#10;&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\utils.py", line 120, in import_modules_by_path&#13;&#10; File "&lt;frozen importlib._bootstrap&gt;", line 983, in _find_and_load&#13;&#10; File "&lt;frozen importlib._bootstrap&gt;", line 967, in _find_and_load_unlocked&#13;&#10; File "&lt;frozen importlib._bootstrap&gt;", line 668, in _load_unlocked&#13;&#10; File "&lt;frozen importlib._bootstrap&gt;", line 638, in _load_backward_compatible&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\custom_import.py", line 196, in load_module&#13;&#10; File "C:\Users\Ксения\AppData\Local\Programs\Python\Python37\ww_aep_livecam_strip.py", line 11, in &lt;module&gt;&#13;&#10;ModuleNotFoundError: No module named '.nudity.features.underwear.outfit'rtim=0&#13;&#10;ClientInfo isn't here</desyncdata></report><report><version>2</version><sessionid>ddf716e01ad75fcd675a0cf4</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2024-12-11 23:07:02</createtime><buildsignature>Local.Unknown.Unknown.1.111.102.1030-1.200.000.643.Release</buildsignature><categoryid>ww_aep_livecam_strip_vip.py:11</categoryid><desyncid>ddf716e01ad75fcd675a0cf4</desyncid><systemconfig/><screenshot/><desyncdata> Failure: 'ww_aep_livecam_strip_vip' (ww_aep_livecam_strip_vip) &#13;&#10; No module named '.nudity.features.underwear.outfit' (ModuleNotFoundError: No module named '.nudity.features.underwear.outfit')&#13;&#10;Traceback (most recent call last):&#13;&#10;&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\utils.py", line 120, in import_modules_by_path&#13;&#10; File "&lt;frozen importlib._bootstrap&gt;", line 983, in _find_and_load&#13;&#10; File "&lt;frozen importlib._bootstrap&gt;", line 967, in _find_and_load_unlocked&#13;&#10; File "&lt;frozen importlib._bootstrap&gt;", line 668, in _load_unlocked&#13;&#10; File "&lt;frozen importlib._bootstrap&gt;", line 638, in _load_backward_compatible&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\custom_import.py", line 196, in load_module&#13;&#10; File "C:\Users\Ксения\AppData\Local\Programs\Python\Python37\ww_aep_livecam_strip_vip.py", line 11, in &lt;module&gt;&#13;&#10;ModuleNotFoundError: No module named '.nudity.features.underwear.outfit'rtim=0&#13;&#10;ClientInfo isn't here</desyncdata></report><report><version>2</version><sessionid>ddf716e01ad75fcd675a0cf4</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2024-12-11 23:07:02</createtime><buildsignature>Local.Unknown.Unknown.1.111.102.1030-1.200.000.643.Release</buildsignature><categoryid>ww_aep_livecam_strip.py:11</categoryid><desyncid>ddf716e01ad75fcd675a0cf4</desyncid><systemconfig/><screenshot/><desyncdata> Failure: 'ww_aep_livecam_strip' (ww_aep_livecam_strip) &#13;&#10; No module named '.nudity.features.underwear.outfit' (ModuleNotFoundError: No module named '.nudity.features.underwear.outfit')&#13;&#10;Traceback (most recent call last):&#13;&#10;&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\utils.py", line 120, in import_modules_by_path&#13;&#10; File "&lt;frozen importlib._bootstrap&gt;", line 983, in _find_and_load&#13;&#10; File "&lt;frozen importlib._bootstrap&gt;", line 967, in _find_and_load_unlocked&#13;&#10; File "&lt;frozen importlib._bootstrap&gt;", line 668, in _load_unlocked&#13;&#10; File "&lt;frozen importlib._bootstrap&gt;", line 638, in _load_backward_compatible&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\custom_import.py", line 196, in load_module&#13;&#10; File "C:\Users\Ксения\AppData\Local\Programs\Python\Python37\ww_aep_livecam_strip.py", line 11, in &lt;module&gt;&#13;&#10;ModuleNotFoundError: No module named '.nudity.features.underwear.outfit'rtim=0&#13;&#10;ClientInfo isn't here</desyncdata></report></root>

@Sunnie_0208 A broken adult mod is named in that file. Delete it, delete any add-ons for it, and then delete localthumbcache. Then delete any LE files (this is helpful just for keeping track of which ones are really current). Then try again.

Sunnie_0208

8 months ago

Infinite load screen when trying to access manage worlds from household

Hey everyone!

I've been playing with my family of Sims for 6 generations, also have a bunch of mods. For a couple of weeks now I haven't been able to access manage worlds from that specific household or let them travel to other neighbourhoods. I simply get stuck on the load screen.

I've tried:

loading the game without mods
starting a new game (managing worlds works there)
resetting the game as indicated here https://answers.ea.com/t5/PC/READ-FIRST-Troubleshooting-your-Game/m-p/3621199

Whenever I add my saves back in after checking everything works after resetting, the same problem as before occurs.

Please help! ☹️

lastException:
<?xml version="1.0" ?><root>
<report><version>2</version><sessionid>33f2a8dc9cdd35186758b2d2</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2024-12-10 22:31:07</createtime><buildsignature>Local.Unknown.Unknown.1.111.102.1030-1.200.000.643.Release</buildsignature><categoryid>cpp_message.py:167</categoryid><desyncid>33f2a8dc9cdd35186758b2d2</desyncid><systemconfig/><screenshot/><desyncdata>[manus] unique_object_service failed to handle on_all_households_and_sim_infos_loaded due to exception (IndexError: list assignment index (0) out of range)
Traceback (most recent call last):

 File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 130, in wrapped
 File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 126, in finally_wrap
 File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper
 File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper
 File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 383, in c_api_client_connect
 File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 609, in do_zone_spin_up
 File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1682, in update
 File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 290, in on_enter
 File "T:\InGame\Gameplay\Scripts\Server\game_services.py", line 38, in on_all_households_and_sim_infos_loaded
 File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 454, in on_all_households_and_sim_infos_loaded
 File "T:\InGame\Gameplay\Scripts\Server\unique_object\unique_object_service.py", line 31, in on_all_households_and_sim_infos_loaded
 File "T:\InGame\Gameplay\Scripts\Server\unique_object\unique_object_service.py", line 71, in _enforce_uniqueness_on_household_inventory_objects
 File "T:\InGame\Gameplay\Scripts\Server\unique_object\unique_object_component.py", line 82, in enforce_uniqueness
 File "T:\InGame\Gameplay\Scripts\Server\unique_object\unique_object_component.py", line 71, in _get_stored_sim_info
 File "T:\InGame\Gameplay\Scripts\Server\objects\components\stored_sim_info_component.py", line 378, in get_stored_sim_id_from_object_data
 File "T:\InGame\Gameplay\Scripts\Core\google\protobuf\internal\cpp_message.py", line 167, in __getitem__
IndexError: list assignment index (0) out of rangertim=0
Client Session Time: 18.43 
Num Save Errors: 0 
Num Load Errors: 0 
Current Game State: 0x96d01090 
LoadingScreenActiveFlag: 1 
Origin Version: 13,356,0,5869 
Modded: False 
SystemInfo: Windows 11 10.0.22631 GPU: NVIDIA GeForce RTX 3060 32.0.15.6094, GUID: C507A05F-450E-11ED-9EEB-DF544D6F13A1 
</desyncdata></report>
</root>

lastUIException:
<?xml version="1.0" ?><root>
<report><version>2</version><sessionid>33f2a8dc9cdd35186758b2d2</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2024-12-10 21:37:41</createtime><buildsignature>Local.Unknown.Unknown.1.111.102.1030-1.200.000.643.Release</buildsignature><categoryid>(AS)widgets.GameEntry.Neighborhood.controls::NeighborhoodMap</categoryid><desyncid>33f2a8dc9cdd35186758b2d2</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference.
 at widgets.GameEntry.Neighborhood.controls::NeighborhoodMap/HighlightLotsEdit()
 at widgets.GameEntry.Neighborhood.controls::NeighborhoodMap/SetNeighborhoodMode()
 at olympus.core.widget::WidgetBase/Show()
 at olympus.io::CommunicationObject/DispatchToWidget()
 at olympus.io::CommunicationManager/DispatchStoredOnDemandMessages()
 at olympus.core::LayoutManager/OnDemandWidgetLoadComplete()
rtim=45376
Client Session Time: 18.43 
Num Save Errors: 0 
Num Load Errors: 0 
Current Game State: 0x96d01090 
LoadingScreenActiveFlag: 1 
Origin Version: 13,356,0,5869 
Modded: False 
SystemInfo: Windows 11 10.0.22631 GPU: NVIDIA GeForce RTX 3060 32.0.15.6094, GUID: C507A05F-450E-11ED-9EEB-DF544D6F13A1 
</desyncdata></report>
</root>

Forum Discussion

Infinite load screen when trying to access manage worlds from household

11 Replies

About The Sims 4 Mods & Custom Content

Community Highlights

Mod & CC Issues: START HERE

Recent Discussions

Missing many objects from live edit and debug

[NCQE] Hot tub only giving option to skinny dip

All my mods are broken

My game will not open whenever I add a new mod.

Broken and Updated Sims 4 Mods and CC: 1.116, July 1, 2025 Game Update