Forum Discussion

BriannaRhoda's avatar
3 years ago

[MAC/ORIGIN] Missing Text - Horse Ranch Expansion

Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.99.264.1230
What expansions, game packs, and stuff packs do you have installed? All Expansions - error occurring since installing Horse Ranch and High School on Saturday, July 22. Most of the game packs and stuff packs are also installed.
Steps: How can we find the bug ourselves? It affects everything Horse Ranch related, so just open CAS / Worlds / try to do any action added in the Horse Ranch expansion.
What happens when the bug occurs? SAME AS PREVIOUSLY 'SOLVED' STEAM ISSUE: All names and descriptions of anything HR related are showing up blank or with coded strings instead of their regular titles (ie. TEMPFAMILY_HorseRanch_1084bl instead of Harris Family or whatever it's meant to be) Nectar or Horse related aspirations / traits don't have titles or descriptions, only the icon. HR related options in selection wheels come up blank.
What do you expect to see? Text, in English, for all expansion related content.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. Installed Horse Ranch and High School expansions after the latest patch.

I have tried:

- deleting and reinstalling the Horse Ranch;

- deleting and repairing the language file;

- deleting all other expansions and only installing Horse Ranch; 

- restarting origin

- restarting my mac

I really don't want to have to reinstall the base game from scratch bc it takes so much data! But can do if necessary.

8 Replies

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hi @BriannaRhoda,

    When did you remove your mods/CC from your game? Did you also delete the localthumbcache.package when you removed them? 

    Have you tried a game repair through Origin? 

  • So after reading a bunch more on the forums of people having language loading problems I ended up deleting the entire parent folder where the mods are stored:

    HD > user > documents > electronic arts > the sims 4


    this nuked my saves but when I did the repair in Origin it finally fixed the text issue. 

    if I can find the thread I found this solution on I’ll link it here 🙂

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    3 years ago
    @iranatt

    Thanks. There have been reports with this issue in non-modded games set to Czech. Move or rename your Sims 4 folder then load the game and see if it still happens. Your game will be like new so create a new save. All your existing saves are safe in the Sims 4 folder you moved or renamed.

About The Sims 4 Mods & Custom Content

Find expert tips, troubleshooting help, tutorials for mods and custom content, and The Sims 4 patch files in our forum.15,684 PostsLatest Activity: 2 hours ago