Many Build Items Removed (game ver. 1.105.345.1020)
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.105.345.1020
What expansions, game packs, and stuff packs do you have installed? EP: Get to Work, Get Together, City Living, Cats & Dogs, Seasons, Get Famous, Island Living. GP: Spa Day, Dine Out, Vampires, Parenthood, Jungle Adventure. SP: Luxury Party, Perfect Patio, Cool Kitchen, Movie Hangout, Romantic Garden, Backyard, Vintage Glamour, Bowling Night, Fitness, Laundry Day, My First Pet.
Steps: How can we find the bug ourselves? Try to play my old lots in Willow Creek, and many build items removed.
What happens when the bug occurs? In One Orchard Lane lot: 431 build mode items removed and 90 build mode items substituted/replaced. In Hallow Slough lot: 108 build mode items removed and 27 build mode items substituted/replaced.
What do you expect to see? Of course all of the items to stay, since I haven't deleted any of CCs.
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
I found that many items on 2 (maybe more, I haven't checked) of my lots on Willow Creek (played from my early playthrough of The Sims 4 and BEFORE I bought all of that DLCs other than Seasons in 2022) are removed. On the biggest house/lot named One Orchard Lane there are 431 build mode items removed and 90 build mode items substituted/replaced and that is massive! I lost entire windows and doors, many sofas, and many more items that I haven't noticed. Yes, I do use a lot of CCs (mods) but I never removed them, and those windows and doors are also not even a CC nor newly-bought DLC items. This is frustrating and heartbreaking since I can't do anything to recover it. I wanted to try a method by saving the lot to my gallery but doing that will only take me to Build Mode first (so those items will be removed), and then save it to the gallery. So that method won't work at all.
Last time I played Sims 4 was back in 2022, and I don't remember getting that "Items Removed" pop-up message in my Willow Creek lots. Now in 2024, I just updated the game version to latest, updating script mods, and try to continue my Sims journey mainly on Del Sol Valley with community-downloaded lot and it worked fine (though some CAS items were removed for unknown reasons that I currently don't really care enough). Thus it surprised me when I came to my old lots and found out that many of items are removed, so I'm currently paused (again) playing The Sims 4 until this case is fixed.
- Info about my specific lots in Willow Creek that had items removed:
- One Orchard Lane: is a gallery-downloaded lot with furnitures, then I expand it myselves using new items from Seasons DLC and CCs.
- Hallow Slough: is created from scratch using some CCs.- There's another played households on another region but I haven't checked it, as my lots in Willow Creek are the most important.
- Fixing attempts I have tried:
- Disabling all of CCs and script mods -- doesn't work, it only causes more items removed (confirming that it is not a CC/mod that causing this)
- Try to test build items CC by removing them (around 1,300 in total) -- doesn't work (confirming that the windows, doors, sofas, etc. are NOT a CC)
- Disabling all of my 2022 DLCs using 'launch options' on Steam -- turns out that since 2022 my saves are already detected of using all that DLCs so it prompted me that there's a risk that my save could be corrupted when I try to play and save it, so I still tried to play my save without the DLCs and not saving it, and the items are still removed -- doesn't work
@nativecoruscant That's odd that Sims 4 wouldn't be on Revo's list. I've seen other reports of it, but typically when the EA App says the game isn't installed either, for example when an antivirus has quarantined the executable and therefore neither the App nor Revo can find it.
At any rate, the alternative approach is to manually delete the folder(s) in question, or let Steam uninstall the game; and then remove all Sims 4-related entries from your computer's registry with Piriform's CCleaner (the free version is fine). That should give you the same fresh start that Revo would.
It sounds like the missing items might not have an entirely different cause though. Do you have any idea which items are disappearing, at least some of them? Perhaps you might be able to get an idea from the Gallery screenshots. EA-made items (not cc) shouldn't disappear as long as you still have the associated packs installed, and 400 items is a lot to have vanish no matter how much cc you'd previously installed.
It is of course possible that at least some of the disappearing items are from cc that you've always used but had to update at some point. For example, all cc beds broke in one patch, and while a batch fix would have preserved your existing cc collection, I'm not certain the game would recognize the items as the same as the originals in your old builds.
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