Forum Discussion
Tips and Tricks for Mod Users at Update Time
Before Sims Updates
Because some outdated ("broken") mods can actually corrupt your save file, before you let the EA App update your game, back up your Saves folder. If you aren't sure when an update might come out, you might want to get in the habit of doing this regularly.
"Backing up" a folder or file means making a copy of it in a different place. You'll find your save files in Documents > Electronic Arts > The Sims 4 > Saves. You can copy that whole folder to somewhere else — your desktop, say, or a different folder you make yourself, like Documents > Sims Backups. Now you'll have a pre-patch copy to fall back on in case you run into serious problems.
It can be very tempting to just set up a syncing app, like OneDrive or iCloud, to sync your Documents folder online as a way to back up your saves. Don't do this. The Sims 4 and syncing programs hate each other. You'll run into whole new problems, including things like the app undeleting mods you deleted.
It can also be very tempting to rely on a mod manager to handle your mods folder for you. Mod managers from sources that aren't working with Maxis (CurseForge is one that does) can also cause you more problems than they fix by doing things like renaming files (so that you end up with duplicates eventually) or putting back files you deleted. The best way to manage your mods is generally to take the responsibility for it.
One way of taking that responsibility is to have an organized Mods folder. If you don't have a lot of mods, you can ignore this. But if you download mods manually or have a lot of mods (in which case, download them manually!), having subfolders that organize by, say, the name of the creator can help you when you're doing a 50-50 (more below) or hunting for a mod that needs to be deleted or replaced. Added tip: If you use the CurseForge app, don't move the mods it downloads.
After Sims Updates
Many patches change enough in the game to trigger it to turn off the setting that lets the game "see" your Mods folder. If you save like that, everything that those mods effect — your Sims' hair, their kitchen cupboards, their careers and aspirations, their height, etc. — will be stripped from that save and need to be put back in by you. You don't want that. But you also don't want to have that save corrupted unexpectedly by an outdated mod.
So, after the game update,
- DON'T delete your Saves backup. You might still need it.
- Check to see if mods you use have been reported "broken" (outdated) or obsolete (for example, a bugfix mod that's no longer needed) so you can remove those or wait for them to be updated.
- Check to see if mods you use have been updated. Some modders will update very quickly. Others need more time for various reasons, all of which are absolutely okay — the update might be complex, they might prioritize more popular mods than what you use, they might be very busy with other responsibilities, they might be unwell. Please give them space. Too many modders have quit modding because they were tired of being asked "Are we there yet?" by impatient players.
- If you really want to play now but mods you use aren't updated yet, consider making a new save that doesn't rely on the outdated mods. (Select "New" on the Sims 4 home page. If you have multiple saves after this, you can use "Load" to pick out the one you want to play next.)
- If you do play your "old" save that relies on mods or use it to test a mod, don't save if you haven't re-enabled mods. To re-enable mods, head to your Settings, under Other. But keep that backup of your Saves folder!
When Problems Happen
If you use mods, someday problems will happen, especially if you use a lot of them. Of course, not all problems after game updates are caused by outdated mods! So this section includes a test for that.
- Check to see if mods you use are known to be outdated or have been updated. This applied to all mods — both game mods and custom content. Yes, your Sim's eyelashes can break the whole game! Delete the old mods and replace with updated ones, after checking for new installation instructions. Delete obsolete mods. Delete outdated mods that haven't been updated. Often this is enough to solve your problem. If not, keep going!
- Check if the symptom you have is commonly mod-related for this patch or a recent patch. You'll find some info about this in the next post.
- Test whether the problem was caused by Mods. This is called testing "vanilla". To do this, exit the game (if you have cookbook-type mods, delete plates and food.). Go to Documents > Electronic Arts > The Sims 4. Drag your Mods folder to your desktop, or cut (NOT copy) and paste it. Now delete the file called localthumbcache. Restart Sims 4 and check to see if the problem is still there. If it's not, it was probably caused by outdated mods. Either way, exit without saving. (Extra tip: Sometimes deleting a mod and localthumbcache isn't enough to make a problem go away in a save. You can test a new save as well.)
- So, now you seem to have, somewhere in that Mods folder, an outdated mod that isn't on the "Broken/Updated" list. Isolate the outdated mod. One way to do that is to do a "50-50" of your mods folder.
How to "50-50" Your Mods Folders
To figure out which game mod or piece of custom content is causing problems, you can test mods in increasingly small batches, systematically.
- Move your Mods folder to your desktop, and delete the localthumbcache file from Electronic Arts > The Sims 4. Start Sims 4 then exit.
- Make a test copy of your original Mods folder on your desktop. You'll use the test copy for the 50-50 so that you don't lose the organization of your original folder.
- Divide your folder up into batches. You might not need to do much for this step depending on how your Mods folder is already organized.
- Some mods depend on other mods to work. That might be a CC mesh or a mods like XML Injector or a core library mod. Make sure those dependencies are with the mods they depend on in each batch. Otherwise, a mod might seem to not work, but it could just be an installation error.
- Start with one batch. Copy it into the new Mods folder the game made. Try it out. Is it all okay? If yes, delete it from Mods, delete localthumbcache, and drag that batch to a folder for cleared batches.
- If a batch fails, divide it up. Somewhere in that failed batch is a problem. Separate it into smaller batches and test those separately. Remember to keep track of what's already tested and what isn't, and keep deleting localthumbcache. Test these sub-batches and keep making them smaller to narrow down the cause of the problem.
A 50-50 won't always work. It will, for example, miss issues that aren't a result of a game patch, like duplicate files, mod conflicts, missing dependencies, having mods you don't have required packs for, having multiple "flavors" of a mod when you have to choose only one, and wrong mod installation. However, while you're doing the 50-50, you might notice some of these issues, and it's a great opportunity to make your Mods folder better organized for next time.
An additional note about cooking mods: Some of these have very particular instructions for removing them. Consider removing your Saves and doing any 50-50 testing on a new save or new household if you weren't able to follow those instructions before mod testing.
Still Stuck?
This thread is here to help! You can also start a new thread in this forum. But please be descriptive: To help you, we need to know what symptoms you have in your game and we need to know what steps you've taken to try to isolate the problem.
- luthienrising2 years agoHero+
Current Mod-Related (and Similar-Looking) Issues
New Issues This Patch
Symptom:
Game crashes to desktop when saving a room to the LibraryThis should now be fixed. From SimsDirect: "If you're still seeing crashing when saving to library, try entering text into the description. If that still doesn't help, let us know."Symptom: Reward Trait is still available to be purchased after being purchased
Symptom: UI in CAS is glitched for Occults
Symptom: Holidays are missing on the calendar for some household members
Known Causes: These are NOT mod issues. Head over to AHQ Bug Reports to "me-too" the bug reports.
Symptom: UI issues in Live mode at the bottom right
Known Cause for 1.102: Outdated UI Cheats Extension (weerbesu). An update is available.
Symptom: Can't exit CAS, can't save to Library/Gallery
Known Causes for 1.102: Outdated Color Sliders (thepancake1 and MizoreYukii) and 15 Clubs Per Sim (King Zace). Updates are available for both.
Older Issues
The issues listed here are mostly for mods that don't yet have updates. Keeping mods updated will help prevent many issues. Consider catching up on mod news if you've been away from the game for a while. Some other, less common symptoms are listed with mods known to cause them in the current Outdated/Updated Mods thread.
Symptom: Cooking UI is empty; Sims can't prepare meals
Known Causes: Outdated versions of Color Sliders (thepancake1 and MizoreYukii), 15 Clubs Per Sim (King Zace). Updates are available.
Symptom: Sims can't put food in oven or refuse to cook; a last exception file might be produced
Known Causes: This is NOT mod related. It's caused by the DHD Standard Gas Oven from Blazin' Ladles. Replace the oven or download the thudner1183's bugfix mod. Don't try to place the oven in Build/Buy; it can become much fussier to delete.
Symptom: Simple Living and grocery shopping don't work. Ingredient requirements don't work. New categories for cooking aren't available. Cooking remains possible, though.
Known Causes: various cooking mods, including Srsly's SCCO
Note: Some cooking mods require that you delete food and plates before removing the mod to prevent more serious errors.
Symptom: Aliens (and possibly other Sims) are missing their heads
Known Causes: various outdated CAS default mods, especially eyelash mods
Note: Check default CAS mods for updates and alternatives
Symptom: Horses don’t appear in the relationship panel
Known Cause: No More Relationship Culling by Neia
Note: Other mods are available to replace this one
Symptom: Horse interactions not available
Known Causes: various outdated mods, including PlantSim Inheritance v1-A, Be a Little Serious
Symptom: Sims can't ride horses
Known Causes: mods for belly size, mods for pregnancy walk
Symptom: Sims Infants gameplay fails
Known Causes: Fixed Nyx's Enhanced Aliens, Children can live alone after all elders died
Note: There are likely other outdated mods with this symptom
Symptom: Lot fails to load for Live mode gameplay
Known Causes: noextramoneyonpromotion (Bienchen); outdated versions of Meaningful Stories, SNB-Bills
Note: This can be caused by game bugs and by outdated mods, especially complex script mods (mods that include a .ts4script file). The error message is important. Test without mods before posting a thread; include a screenshot of the error message. Note also that in some cases, that household will have become corrupted and you'll need to go back to an earlier version of the save.
Symptom: Game stuck in loading
Note: No known single cause; try a 50-50
Symptom: Sim profile (in Live mode) broken
Known Cause: AD(H)D trait by FiendMods
Note:When a custom trait is removed, Sims will lose the trait and not be automatically given a new one.
Symptom: Male Sims are invisible
Known Cause: Various sliders
Note: These mods can be removed without your Sims' shape changing. Many have replacements available.
Symptom: Sims arms and legs stretch or disappear, and other Sim glitching in Live mode
Known Cause: outdated height sliders
Symptom: Food stall and Festival vendors only sell produce
Known Causes: Custom Food stalls, playable NPC jobs
Note: Possible permanent corruption if you load a save with broken food stalls. Make sure to update any food stalls before playing or remove them before updating.
Symptom: No beds can be placed in Build/Buy mode
Known Cause: outdated CC beds
Note: Find replacements or batch-fix in Sims 4 Studio. If Maxis adds a new function to beds again, working CC will not be available until Sims 4 Studio is reupdated to include that function in a new batch fix.
Symptoms: Sims won't eat; Sims reset when doing homework
Known Cause: outdated CC, including phone mods
Common Issues at Game Updates
Some mods are especially sensitive to game updates. Most of these mods that you can temporarily play without with no harm done to your save. They are also generally quickly updated, so watch for those updates!
Symptom: Blank icons and UI glitching in the CAS, Build/Buy, or Live mode UI; Main Menu and the Gallery showing "wwwwwwwwww" instead of text; Build/Buy GUI missing
Known Causes: Color Sliders (thepancake1 and MizoreYukii), 15 Clubs Per Sim (King Zace), UI Cheats Extension (weerbesu), Better BuildBuy (TwistedMexi), More Columns in CAS (weerbesu), CC wrench icon mods, and other mods that change the UI
Note: Playing without 15 Clubs Per Sim may result in Sims losing club memberships. UI Cheats Extension generally isn't the cause of CAS glitching.
Symptom: All color options are broken in CAS. Color does not change.
Known Cause: More Columns in CAS (weerbesu)
Symptom: The Gallery won't load
Known Causes: Color Sliders, 15 Clubs Per Sim
Symptom: World map has overlying text
Known Causes: UI Cheats Extension, Better BuildBuy, and other mods that change the UI
Symptom: When trying to load a new world, only a white screen is shown
Known Cause: T.O.O.L Mod (TwistedMexi)
Symptom: X on an accessory is missing in CAS
Known Cause: More Columns in CAS
Symptom: The mouse cursor has weird icons
Known Causes: various CAS mods
- 2 years ago
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? 100% of the time
What is your current game version number? 1.102.190.1030
What expansions, game packs, and stuff packs do you have installed? werewolves my wedding stories vampires toddler stuff strangerville spa day snowy escapes seasons realm of magic parenthood paranormal stuff nifty knitting my first pet modern luxe kit laundry day stuff kids room stuff island living home stuff holiday celebration highschool years growing together get to work get famous fitness stuff everyday clutter dreamhome decorator discover university dine out country kitchen cottage living cool kitchen stuff city living cats and dogs bathroom clutter batuu
Steps: How can we find the bug ourselves? I don't think you can, considering no one else seems ot be having this problem.
What happens when the bug occurs? The UI is completely scambled with icons. I do not have UI cheats installed ( or any other UI altering mod ), have tried to repair my game, and deleted localthumbcache.
What do you expect to see? For everything to be back at the standard line-up
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. i just updated the game 10-31-2023- luthienrising2 years agoHero+
Hi @Nuuuget Check for a duplicate copy of UI Cheats - that was the issue for the last person I saw who thought they'd removed or updated it. Otherwise, there have been other UI mod updates recently too; see the Broken/Updated Mods thread. If those don't solve your issue, you might need to do a 50-50 on your mods.
- 2 years ago
Since the update yesterday I have had the error 22 code. The game will not past start up, I cant start a new save etc.
Here is what I have done:
- Resetting the Sims 4 folder by removing it and then starting the game.
- Checking disk space to ensure there is enough room for the game files.
- Repairing the game multiple times through Origin.
- Uninstalling and reinstalling both Sims 4 and Origin.
- Removing all mods before starting the game after the update.
- Clearing the game’s cache.
- Ensuring no background programs are interfering with the game.
I am about to uninstall and use a CC cleaner before trying again. I didn't have any issues whatsoever before the update though - so its hard to understand what has gone wrong.
If you have any suggestions that would be great.
Thanks.
- luthienrising2 years agoHero+Hi @abesdeebs20 ! Typically this isn't a mod or game issue -- it's an issue with some other program that's trying to run, and it could be a background program you haven't thought of. Check if anything in this thread helps: https://answers.ea.com/t5/Technical-Issues-PC/Sims-4-Error-Code-22/m-p/6138626
- 2 years ago
Why did you stop posting the links to the mods direct websites? Although we appreciate what you do for the mod community, it is now more difficult to have to copy the name of an updated/broken mod and paste it into a google search in hopes for the correct site to the mod. And with multiple mods this is even more of a challenge. That and it is more complicated to read, clumped together, and difficult to find a thread with all the other pages. What was the reason for the switch from TheSims forum?
- luthienrising2 years agoHero+
Hi @newbygg . The reason for no links is that this forum has rules that the previous one doesn't. When there's a mod that isn't easily findable by a basic Google search - which every Simmer who can access here can do - I add further information to make sure your search lands you in the right place. I get that it takes you more time to do searches, but it's saving me time that I was in desperate need of.
I'll be frank: I was seriously considering quitting the lists entirely, and I really doubt I'd have kept them going past this next EP if it hadn't been for the suggestion that I move them here. Saving the time means that I've been actually been able to play the game again recently without having to take that time away from increasing family responsibilities. The list isn't a burden now. Your alternative to taking the time to search for a mod now, instead of having links provided to you, is that there would no longer be a list that EA could send Simmers to (this list operates within Maxis guidelines).
The time savings isn't only from not posting links. It's also because other aspects of posting are faster here. Plus I can set up posts in advance so I don't have to restrict the intro and summary lists to 5 posts total; together with the thread being only my posts, that's make it much more manageable.
So what have I done with that time? Partly, I've been able to do mod testing to get reports out sooner. or get out at all (for, say, mods reported broken on Mod the Sims but the creator is inactive). I've also begun testing MTS-posted mods Simmers reported broken where the creator is inactive, then adding a comment so Simmers coming in will know if the mod is actually broken or not (many actually aren't). And i'm now doing some support at AHQ, focusing on people having issues with mods and CC.
The list is also easier to use here for Simmers in some other ways: One, you can actually follow the list to get notifications sent to you, and that system has been broken on the other forums for years, and never did send you email notifications. Simmers can now get the updates when I post them without having to come hunt for them. Two, AHQ doesn't go down nearly as often as the other forums. Three, it's best practice for support to keep all aspects of support in one place, and that includes the lists that EA was sending people offsite to. Four, Simmers who do come here just for the lists and are trying to catch up (because they choose not to get the email notifications) can pick up where they left off and read through the news without anything BUT news being there.
tldr: The links aren't permitted here. The notification system works here. And the time saving for me means the list still exists at all.
- 2 years ago
@luthienrising I‘d like to take this opportunity to express my gratitude for everything you do here! I only stumbled across your posts on the forum this year and before I always had to troubleshoot myself and well.., I didn’t know much about proper mod management and it was so stressful it took all of the fun out of it for me. ☹️
And of course every change is weird at first but personally I find having your reports here on AHQ much easier. Especially because I have noticed since the last update that you report DAYS before the creators themselves do on their patreon (guess because of bulk updates and further testing etc).
anyways I‘m not afraid to update my game anymore, I have no problems with mods and can focus on playing the game itself and enjoying it!And my tip to everyone is to just keep a list of all links to the mods you use in a document. That way you literally just have to check here for updates, open your document and click on the links to get to your mods. Of course you can also google but I like to have organized lists lol
That’s what I used to do before too but without @luthienrising reports I was spending hours searching on creators sites for updates because some mod was broken (and I didn’t even know which one) 😢now it takes 5-10 min max checking here & updating everytime before I play. 🙂
- Hafcio2 years agoNew Scout
@newbyggI mean its not that hard to copy & paste in Google …
Yes, of course it was more easy on the Sims forum but honestly it’s not that big of a deal to do a little bit of work and find the Mod on google. I mean, a lot of people only downloading and using mods without reading the instruction so now I think you have double to look and search and read before using a mod.
And Luthienrising done it for years and honestly the sadest moment was when I was reading she couldn’t even play with infants because of that.
So moving the list was the best for her - yes at the beginning it was something new because we was used to have links and everything but now i got used to it and it’s fine 🙂)
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